Questions & Answers
Q: Questionis this weatherproof, can I ride in rain
Asked by JonJ.
- A:Answer It is not recommended to ride in the rain as the instructions read. but I own one and I have ridden it in very light rain and sometimes through small puddles of water, I don't like doing this I only done it in needed moments. It didn't harm my scooter at all, but I still would not recommend doing it if you don't have to.
Answered by LeeEakins
Q: QuestionThe tire seems to be loosing air. Do I just use a bike pump? Or do I need to replace the tire? It is less than a year old.
Asked by Anonymous.
- A:Answer If it's losing air get some green slime or other tire sealent remove the pin dump some in air back up.
Answered by Anonymous
Q: QuestionWhere is the best place to place a lock on this scooter for when you're running errands and such? I'm not seeing any splits/cut outs in the frame from the pictures besides on the tire rims which doesn't seem the most secure area to place a lock.
Asked by Cassie.
- A:Answer I have a cable lock wrapped around the post to the handlebars keep it tight and lock around something. No way of stealing it without cutting butbif they really want it they'll get it.
Answered by Anonymous
Q: QuestionCan you get this with progressive leasing?
Asked by Tke.
- A:Answer Yes you can. I purchased mine that way
Answered by Anonymous
Q: QuestionIs this battery UL tested or rated?
Asked by Richard.
This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Rosegold
- A:Answer yes it is certifiCated
Answered by AlayA
Q: QuestionThey just stoled my scooter is there anyway i can track it? It wont show up on the app
Asked by Anonymous.
- A:Answer Ohh my God. that is a big problem and Sorry for that. But dont rely on the apps you need buy a lock for your scooter to make secure so you don't to worry next time.
Answered by ObrianH
Q: QuestionWhere can you get service repairs
Asked by Ben631.
- A:Answer Through the company they send you a box so that you can ship the scooter to them for them to fix it.
Answered by Anonymous
Q: QuestionI have a 6 and 1/2 mi commute to work, will I be able to ride at top speed for 6 and 1/2 mi on a full charge?
Asked by Kirk.
This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Rosegold
- A:Answer Given a person like myself weights less than 150lbs, outdoor temperature higher than 50F, the scooter is able to complete a roundtrip(2*6miles) with 32% battery life balance at the end of the trip. So generally you are good to go with it.
Answered by BBwen
Q: QuestionIs there a warranty?
Asked by Kevin.
- A:Answer Yes, 2 year manufacturers warranty
Answered by Jnaz85
Q: Questiondoes it have any shock absorbers front or rear
Asked by neel.
- A:Answer The KQi3 Pro does not have shock absorbers, however the scooter overall was designed with rider comfort in mind - with an extra solid build, thick 9.5" tires, wide handlebars and deck.
Answered by NIU Product Expert
Q: QuestionHow long does it take this scooter to reach its top speed of 20 mph from 0?
Asked by Anonymous.
- A:Answer 4 Seconds
Answered by Anonymous
Q: QuestionIs the motor brushless?
Asked by Ej77.
This question was asked about the related product: NIU - KQi3 Pro Foldable Electric Kick Scooter w/ 31 mi Max Operating Range & 20 mph Max Speed - Rosegold
- A:Answer Yes, the BQi-C3 Pro has a 500-watt brushless Bafang hub drive motor with a peak output of 750 watts.
Answered by NIU Product Expert
Q: Questionhow steep a hill will it climb?
Asked by Anonymous.
This question was asked about the related product: NIU - KQi3 Sport Foldable Electric Kick Scooter w/ 25 mi Max Operating Range & 17.4 mph Max Speed - White
- A:Answer Up to a 15% incline!
Answered by Anonymous
Q: QuestionDoes the charging shutoff automatically after battery is fully charged.There instances of some scooters of unkonwn brands exploding due to over charging.Any saftely features related to charging in this scooter?
Asked by chan.
- A:Answer Yes, when the scooter is charging you'll see a green light on the charger itself. Once the battery is fully charged, the light will change to red indicating that the battery is full and no longer charging. Our battery also includes a Battery Management System (BMS) that includes 14 types of protection, including protection again high temperatures and low temperatures. Further safety features include dual disc brakes (front and rear), rear tail light, powerful halo light for day or night riding, and IP45 water resistance. The scooter itself is also made from aerospace grade aluminium. We hope that answers your question!
Answered by NIU Product Expert
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