“Hi! My new elliptical fails the incline calibration test and never inclines. When I try working out the panel thinks I’m not moving. Can someone help me find what’s wrong please? Should I return the machine?”
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NewCustomer Hi there. This is an unusual issue. Let’s troubleshoot together before you look into any return/replacement options. Please contact us so we can look into this in more detail. Email us at [email protected] with the case #1-R101460 so we can help you out. Let’s get your machine working correctly so you can work on those fitness goals. Thanks - NordicTrack
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