A:Answer Thank you for your question. Please rest assured, our water fountain is certified with FCC and designed with multiple overlapping safety features to make it perfectly safe : ①Ultra-Low, Safe Voltage: this dog fountain operates on a 5V DC power supply, which is far below safety threshold for humans and pets. Even in highly unlikely event of a malfunction, this low voltage has no risk of electrocution. ②Complete Water-Electricity Isolation: its electric pump motor and all circuitry are fully sealed and waterproof within a separate, protected compartment. The water your pet drinks flows through a dedicated, closed-loop system that never comes into contact with any electrical components. This is the fundamental design that prevents any risk of shock.
