Questions & Answers

Q: Questionis it a virus if you keep getting notifications to call for service

Asked 10 years ago by Anonymous.

• A:Answer I need more details about notification.

  Answered 10 years ago by Timur

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Q: QuestionCan't seem to get rid of a start-up password requirement on my computer. Can I bring my Mac into the store so they can erase this start-up password?

Asked 1 month ago by Anonymous.

Q: Questioni have a HP Officejet printer, but i can't scan a picture i put on the printer to my screen on the computer! what can you do about that? the computer i have is a HP which i bought at Best Buy about 5 or 6 years ago.

Asked 3 months ago by Anonymous.

Q: QuestionMy computer is running slow. When you do the tuning up, do you recommend products if it could help like more RAM or a storage hard drive for more space? Do you also organize files to make life easier for me?

Asked 3 months ago by Sherry.

Q: QuestionI am a member. What is the extent of this offer. Can it apply to my other computer in the house?

Asked 3 months ago by Shikiah.

Q: Questioni recently purchased a logitech keyboard from best buy and the usb chip that connects it to the win 11 desktop does not work well. Can geek squad fix this remotely?

Asked 4 months ago by logiteck.

• A:Answer no

  Answered 4 months ago by DavidD

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Q: QuestionMy desk top computer is more than 5yrs old. Is it worth keeping?

Asked 4 months ago by Lillian.

• A:Answer Yes, once the problem got fixed.

  Answered 4 months ago by LarryM

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Q: QuestionDo I need to purchase a best buy membership to get the computer tuneup?

Asked 8 months ago by Anonymous.

• A:Answer no

  Answered 6 months ago by PatriciaJ

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Q: QuestionHow does this differ from services that come built into most operating systems now?

Asked 1 year ago by Inquiring.

• A:Answer It can be updated and serviced as need arises.

  Answered 9 months ago by alfonzojacobs

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Q: QuestionHow Do I cancel a scheduled payment I made to pay off the bestbuy credit card?

Asked 1 year ago by X.

• A:Answer you could always call Best Buy

  Answered 6 months ago by PatriciaJ

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Q: QuestionI dropped my laptop and now it’s flicking

Asked 1 year ago by Vee.

Q: QuestionCan I use this service for my IPAD?

Asked 1 year ago by Carmine.

• A:Answer yes

  Answered 9 months ago by alfonzojacobs

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Q: QuestionMy computer is saying disk is full but the math is not mathing. I did all the basic cleaning defragging, virus scans. Is this a system issue to request or a computer dead issue ?

Asked 1 year ago by tonim109.

Q: QuestionI have a protection plan on my gaming PC. If I bring to a store for a tune up, would they also be able to change the fans on it?

Asked 1 year ago by Jaden.

Q: QuestionI’m having trouble with Outlook & it’s not permitting me to access any of my emails, search engines, word documents, excel files, etc…Is this something that you can can help with?

Asked 1 year ago by Jody.

Q: QuestionCan I upgrade from Windows 8 to Windows 11 and how much does an upgrade like this cost?

Asked 1 year ago by Jackie.

Q: QuestionI just purchased a new HP computer with windows 11, is it possible to uninstall windows 11 and install windows 10 home, if so how much would it cost if i took it to the store.

Asked 1 year ago by RayG.

Q: QuestionHow connect to dght Wi-Fi sign in

Asked 1 year ago by Pat.

Q: QuestionHow long for service ?

Asked 1 year ago by Kenjoe.