Questions & Answers

Q: Questionis it a virus if you keep getting notifications to call for service

Asked 10 years ago by Anonymous.

• A:Answer I need more details about notification.

  Answered 9 years ago by Timur

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Q: Questioni recently purchased a logitech keyboard from best buy and the usb chip that connects it to the win 11 desktop does not work well. Can geek squad fix this remotely?

Asked 2 weeks ago by logiteck.

• A:Answer no

  Answered 1 week ago by DavidD

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Q: QuestionMy desk top computer is more than 5yrs old. Is it worth keeping?

Asked 3 weeks ago by Lillian.

• A:Answer Yes, once the problem got fixed.

  Answered 2 weeks ago by LarryM

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Q: QuestionDo I need to purchase a best buy membership to get the computer tuneup?

Asked 4 months ago by Anonymous.

• A:Answer no

  Answered 2 months ago by PatriciaJ

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Q: QuestionHow does this differ from services that come built into most operating systems now?

Asked 8 months ago by Inquiring.

• A:Answer It can be updated and serviced as need arises.

  Answered 5 months ago by alfonzojacobs

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Q: QuestionHow Do I cancel a scheduled payment I made to pay off the bestbuy credit card?

Asked 8 months ago by X.

• A:Answer you could always call Best Buy

  Answered 2 months ago by PatriciaJ

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Q: QuestionI dropped my laptop and now it’s flicking

Asked 8 months ago by Vee.

Q: QuestionCan I use this service for my IPAD?

Asked 9 months ago by Carmine.

• A:Answer yes

  Answered 5 months ago by alfonzojacobs

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Q: QuestionMy computer is saying disk is full but the math is not mathing. I did all the basic cleaning defragging, virus scans. Is this a system issue to request or a computer dead issue ?

Asked 9 months ago by tonim109.

Q: QuestionI have a protection plan on my gaming PC. If I bring to a store for a tune up, would they also be able to change the fans on it?

Asked 10 months ago by Jaden.

Q: QuestionI’m having trouble with Outlook & it’s not permitting me to access any of my emails, search engines, word documents, excel files, etc…Is this something that you can can help with?

Asked 1 year ago by Jody.

Q: QuestionCan I upgrade from Windows 8 to Windows 11 and how much does an upgrade like this cost?

Asked 1 year ago by Jackie.

Q: QuestionI just purchased a new HP computer with windows 11, is it possible to uninstall windows 11 and install windows 10 home, if so how much would it cost if i took it to the store.

Asked 1 year ago by RayG.

Q: QuestionHow connect to dght Wi-Fi sign in

Asked 1 year ago by Pat.

Q: QuestionHow long for service ?

Asked 1 year ago by Kenjoe.

Q: QuestionI have a MacBook Pro 13 inch I bought refurbished and I have benn unable to upgrade it to the latest version of macOS will you be able to help me with that

Asked 1 year ago by Kita.

Q: QuestionMy computer is running slow I need it repaired

Asked 1 year ago by Ida.

• A:Answer Check to see what apps are running in the background. I previously had Webroot Spyware along with Malwarebytes both running, and I figured out Webroot was causing my desktop to run extremely slow, so I canceled my subscription and it's running much better now.

  Answered 1 year ago by MarciaDK

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Q: QuestionCan you repair a camera in an iPad?

Asked 1 year ago by Riley.

Q: QuestionMy MSN email not syncing with my apple mail (recent onset) Is this something the Geek Squad can help me fix?

Asked 1 year ago by CharBar.