With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.
Q: How will the Geek Squad Agent connect to my device?
A: The Geek Squad Agent will connect to your device remotely over the internet.
Q: What types of devices are eligible for this service?
A: Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more.
Q: Does this service include any education on maintaining my network?
A: Yes, the Geek Squad Agent will educate you on using your device and how to power cycle your router.
Q: Will the Geek Squad Agent verify that my device is connected properly?
A: Yes, the agent will verify connectivity and can also set up file and print sharing if requested.
Q: Can the Geek Squad Agent help me set up my router?
A: No, this service does not include setting up a router or other complex network devices.
Q: How to set appt for tech to come to home to finish setting up BLINK CAMERAS/ brief training.
A: Hi there. Thanks for reaching out about this. To set up an appointment for this, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
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With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.

A Geek Squad Agent will remotely help you setup, configure, or troubleshoot a new or existing network and connect two new wireless devices.

Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.
| Pros for Add Device to an Existing Network | |||
|---|---|---|---|
| There were no pros for this product— | Ease of use, Software Setup | There were no pros for this product— | Ease of use, Overall Performance, Setup, Knowledge, Data Transfer |
| Cons for Add Device to an Existing Network | |||
| There were no cons for this product— | Customer Service | There were no cons for this product— | Scheduling |