
With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.
Q: How will the Geek Squad Agent connect to my device?
A: The Geek Squad Agent will connect to your device remotely over the internet.
Q: What types of devices are eligible for this service?
A: Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more.
Q: Does this service include any education on maintaining my network?
A: Yes, the Geek Squad Agent will educate you on using your device and how to power cycle your router.
Q: Will the Geek Squad Agent verify that my device is connected properly?
A: Yes, the agent will verify connectivity and can also set up file and print sharing if requested.
Q: Can the Geek Squad Agent help me set up my router?
A: No, this service does not include setting up a router or other complex network devices.
Q: How to set appt for tech to come to home to finish setting up BLINK CAMERAS/ brief training.
A: Hi there. Thanks for reaching out about this. To set up an appointment for this, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
Q: Switch won’t connect to wireless.
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With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.

If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.

A Geek Squad Agent will remotely help you setup, configure, or troubleshoot a new or existing network and connect two new wireless devices.
| Pros for Add Device to an Existing Network | |||
|---|---|---|---|
| There were no pros for this product— | Ease of use, RAM, Performance, Hard Drive | There were no pros for this product— | Ease of use, Software Setup, Speed |
| Cons for Add Device to an Existing Network | |||
| There were no cons for this product— | Customer Service, Repair Time, Warranty, Installation, Motherboard | There were no cons for this product— | Customer Service, Overall Performance |