Add Device to an Existing Network
About this product
With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.
Connecting your device
We'll add a networkable device to your preexisting network and verify connectivity. We can also set up file and print sharing if you request it.
Giving you the tools to maintain your network
We'll educate you on using your device. We'll also teach you how to power cycle your router.
*This is a remote service, performed by a Geek Squad Agent over the Internet. The Agent will not be able to help you set up a router or a more complex network device like a range extender or a wireless access point.
- Service LocationRemote
Reviews
Rating 5 out of 5 stars with 1 review
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.

A Geek Squad Agent will remotely find and remove unnecessary software, optimize your web browser, perform any operating system updates and/or upgrades (cost for any OS upgrades not included), install one security software application (cost of software not included), and make sure your operating system is running at peak performance.*

Save yourself time and have the job done right. A skilled Agent will visit your home to set up your new Computer or Tablet and install one printer and one software title -OR- set up your new tablet or mobile device and install two apps of your choice.
| Pros for Add Device to an Existing Network | |||
|---|---|---|---|
| There were no pros for this product— | Ease of use, Speed, Software Setup | Overall Performance, Speed, Ease of use, Laptop Performance | Overall Performance, Ease of use, Setup, Knowledge, Data Transfer |
| Cons for Add Device to an Existing Network | |||
| There were no cons for this product— | Customer Service, Overall Performance | Issue Resolution | Computer, Compatibility, Scheduling |

















