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Network Setup and Support

SKU: 5577874
Sold byBest Buy

About this product

A Geek Squad Agent will remotely help you setup, configure, or troubleshoot a new or existing network and connect two new wireless devices.

Features

  • We will configure and secure one router. Up to two (2) devices will be configured to automatically connect to your wireless network.

  • Service also includes testing final settings to ensure proper functionality.

  • *This is a remote service, performed by a Geek Squad Agent over the Internet.

Specifications

  • Service Location
    Remote
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Reviews

Rating 3.8 out of 5 stars with 14 reviews

5 star rating. 8 reviews4 star rating. 1 review3 star rating. 1 review2 star rating. 2 reviews1 star rating. 2 reviews
71% would recommend to a friend

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 4 out of 5 stars

    Geek agent addressed W10 sharing limitations

    Agent reconnected my shared drives on home network working around Windows 10 obnoxious administrative restrictions related to permissions even though I am classified as the only Administrator on all my own devices in my own home that I use by myself. What FUBAR constraints Microsoft has created for trying to simply share files/folders on all my own in-home devices like I had been able to do for 30 years before this.

    Posted by rick

  • Rated 5 out of 5 stars

    Geek Squad Service

    I loved the help & professionalism provided. Even though there was nothing wrong with my computer. It was my service providers mistake . They had to replace my router & modem. I would definitely use this service again to get help with any computer problems I might have.

    Posted by AngSMB7

  • Rated 5 out of 5 stars

    Geek squad is more than worth the cost. Excellent

    We could not be more pleased. The work was done quickly and everything we needed to know about the installation was clearly explained. Geek squad is a great investment. Thank you.

    Posted by RJGolfer

  • Rated 5 out of 5 stars

    Having trouble with wifi get Orbi

    Recently I moved to a bigger house and the wifi was not work as well as it should do to signal strength . Orbi definitely help, and now the wifi reaches several house away. This item also allowed a purchase with geek squad. Don't get the geek squad stuff. When I called they had no idea of what Orbi was or how to help me. Save your money

    Posted by Ehack

  • Rated 5 out of 5 stars

    Geek squad-Dylan Smith installed our system quick!

    The agent Dylan Smith hooked up our new Modem and Eero WiFi. He made sure all units running on our WiFi were up and running!

    Posted by MUSTANGFOX92

See all customer reviews

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If you are having issues with your technology, a Geek Squad Agent can remotely help you determine what is wrong and fix it.* You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own. After completing your order, you will receive an e-mail with a redemption code and instructions for scheduling your service. This e-mail usually arrives within 15 minutes.

Add Device to an Existing Network
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With this service, a Geek Squad Agent will remotely help you connect one device to a wireless network.* Eligible devices include smartphones, tablets, streaming media players, gaming consoles, Smart TVs, computers, and more. You will be able to chat with the Agent over the phone or via an online chat window, and this Agent will obtain remote access to your computer so you won't have to perform important steps on your own.

Pros for Network Setup and Support
There were no pros for this product—Ease of use, Software Setup, SpeedEase of use, RAM, Performance, Hard DriveThere were no pros for this product—
Cons for Network Setup and Support
There were no cons for this product—Customer Service, Overall PerformanceCustomer Service, Repair Time, Warranty, Installation, MotherboardThere were no cons for this product—

Specs

Questions & Answers

  • How many devices can be connected to the wireless network?

    This service includes connecting two new wireless devices to your network.

    This question and answer was generated by AI based on customer and product data.

  • Can Geek Squad help me set up a new router?

    Yes, a Geek Squad Agent will configure and secure one router as part of the service.

    This question and answer was generated by AI based on customer and product data.

  • Is this an in-person or remote service?

    This is a remote service.

    This question and answer was generated by AI based on customer and product data.

  • Will the devices automatically connect to the network after the service?

    Yes, the Geek Squad Agent will configure up to two devices to automatically connect to your wireless network.

    This question and answer was generated by AI based on customer and product data.

  • What does the Network Setup and Support service include?

    It includes a Geek Squad Agent who will remotely help you set up, configure, or troubleshoot a new or existing network and connect two new wireless devices.

    This question and answer was generated by AI based on customer and product data.
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