“I have an iPhone 11 and the magnet on this doesn’t hold my phone with or without its case. Just unpacked it last night. Am I doing something wrong?”

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• iPhone 11 does not support Magsafe, only IP12 and above

  Answered by Dfw1098 3 years ago

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• It doesn’t work with the iPhone 11. I know it works with iPhone 13 and 14.

  Answered by Strong 3 years ago

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• Hey there! We're sorry for any confusion. Your iPhone 11 doesn't have Apple's MagSafe features, so this is why you aren't able to connect it to this 3-in-1 Charging Station. Please feel free to give us a call at 1-855-688-7269 with any questions.

  Answered by OtterBox Customer Support 3 years ago

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