“I have an iPhone 11 and the magnet on this doesn’t hold my phone with or without its case. Just unpacked it last night. Am I doing something wrong?”

1-3 of 3 Answers

• iPhone 11 does not support Magsafe, only IP12 and above

  Answered by Dfw1098 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• It doesn’t work with the iPhone 11. I know it works with iPhone 13 and 14.

  Answered by Strong 2 years ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Hey there! We're sorry for any confusion. Your iPhone 11 doesn't have Apple's MagSafe features, so this is why you aren't able to connect it to this 3-in-1 Charging Station. Please feel free to give us a call at 1-855-688-7269 with any questions.

  Answered by OtterBox Customer Support 2 years ago

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.