Questions & Answers

9 Questions & 51 Answers
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  • Question
    Do I need to purchase screen guard with this item? or does it come with a screen protector? because the screen is the where the damage happens when it falls.   (10 Answers)

    By ddonobi July 20, 2016.

    Closed to new Answers

    Answers
    • Best 
      Answer

      no additional purchase is needed, screen guard is included , however it is not the best, decided for yourself after purchase

      By postman August 6, 2016.

    • Question
      Is there a warranty on the case? The bottom hard plastic between the charging port and the headphone port broke after about 9 months. The case is still functional but the flaps that cover those ports don't stay in place.   (3 Answers)

      By brad4youth September 7, 2017.

      Answers
      • Best 
        Answer

        Would have to contact Otterbox about it.

        By F8inOut September 8, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      It this compatible with the s7 edge?   (5 Answers)

      By Samsung July 11, 2017.

      Answers
      • Best 
        Answer

        No the Otterbox Commuter case is not compatible with the S7 Edge.

        By Mike July 14, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      Which materials is/are the above item made, RE: Otterbox Commuter Series Case for Samsung Galaxy S7 Cell Phones- Glacier?   (3 Answers)

      Answers
      • Best 
        Answer

        Flexible rubber inside cover with a hard plastic outer cover.

        By Angela July 23, 2016.

      • Question
        Does it come with a belt clip?   (5 Answers)

        By GS1976 September 4, 2017.

        Answers
      • Question
        Does the screen protector cover edge to edge?   (5 Answers)

        By Babemangi January 11, 2017.

        Answers
        • Answer

          No it does not. Mine doesn't even have the adhesive on the edges. You're better off tossing the screen protector that comes with this case and buying a Zagg. I highly recommend this phone case, just not the screen protector included.

          By Lily January 18, 2017.

          • Verified Purchaser
          • My Best Buy® Elite Member
      • Question
        Looking for the case that fits the S7 Active - is this it?   (5 Answers)

        By Anonymous December 11, 2016.

        Answers
        • Answer

          Yes, fits well.

          By PhoneCase April 21, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Is this case easy on/off? The defender is a pain to take off in order to be able to use the VR Gear. I'm looking for great protection without needing the patience of a saint to remove it regularly.   (10 Answers)

        By KandyMinx November 29, 2016.

        Closed to new Answers

        Answers
        • Answer

          It's hard to get off...but that is kind of the point....its part of the protection...it doesn't just pop off like a lot of cheap cases if accidentally dropped

          By Ketowi January 8, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Do wireless chargers work on this case?   (5 Answers)

        By wildthing August 28, 2016.

        Answers
        • Answer

          I have found no issues with chargers working with this case, you should have no issues.

          By Kim22 September 11, 2016.

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