1-5 of 5 Answers
Don't know what style of cord you have but we use a cord that is generic lightning style and it works fine. Are you putting the case on upside down maybe? If all else fails maybe you could enlarge the opening SLIGHTLY with a DREMEL tool. If you do this keep checking the fit so as not taking off any more than needed.
Sorry, there was a problem. Please try again later.Sorry for your problem. With the case I received, I have no problem plugging in the charger with the case on.
Sorry, there was a problem. Please try again later.I haven't had any problem with putting the charger in. You could take it in to Best Buy and let them make sure the case isn't defective or that it is in the case properly.
Sorry, there was a problem. Please try again later.Something is wrong. I have no problem fitting the charge cable in the opening once I pop the little door over the charge port open. Ar you 100% certain you have the correct case for your device
Sorry, there was a problem. Please try again later.Perhaps you bought a lemon. Exchange it, if possible. Short of that, do a little surgery. BTW, ours fits the charger easily.
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