Questions & Answers

1-10 of 17 Questions
  • Question
    I recently bought this for my iphone 7. but the screen protector seems to give hard time. i am not able to click or scroll effortlessly. have to try at least 2 to 4 times to get it moving. anyone else facing this? thinking of returning else :(   (10 Answers)

    By dj December 6, 2016.

    Answers
    • Best 
      Answer

      You can try to lightly dust the inside of the screen protector with baby powder , look on youtube for instuctional video , hope this helps

      By Jason December 17, 2016.

      • Verified Purchaser
      • My Best Buy® Elite Plus Member
  • Question
    Is this case for a 7 plus?   (10 Answers)

    By raptor December 6, 2016.

    Answers
  • Question
    Is this phone case as bulky as the previous defender case for the iPhone 5S?   (5 Answers)

    By Krys September 16, 2016.

    Answers
    • Best 
      Answer

      Pretty much, but they used a different,less sticky rubber

      By Iphone70wnr September 23, 2016.

    • Question
      Is the sound muffled to the caller or the person being called? The case I currently have makes everyone including myself sound like I'm under water.   (10 Answers)

      By Amber December 6, 2016.

      Answers
      • Best 
        Answer

        Unfortunately you have to remove the clip when you talk on the phone, otherwise you will sound muffled when on the phone.

        By Smile4red December 7, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Is this for the Iphone7. Not the larger one which is the plus. I thought one of the questions said this was for the plus. Just bought the streamline I 7. Will this fit it?   (5 Answers)

      By Kathy May 18, 2017.

      Answers
      • Answer

        It is for the iPhone 7, not the plus. An excellent choice to protect your phone.

        By Cooldude May 31, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      does this product include the holster clip or is it the CASE ONLY?   (5 Answers)

      By Anonymous May 9, 2017.

      Answers
    • Question
      How do you put your iPhone in the otterbox How to take the back of the otterbox   (5 Answers)

      By Jenn March 3, 2017.

      Answers
      • Answer

        Make sure your phone is clean and the purple putter silicone comes off the base plastic like box then the bottom of it has little tabs you can push up to unlock and slide phone into and close it around the phone till you hear a click then put the purple silicone cover over the whole box

        By Rxychica June 21, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Why does the website pic show the mint polka dot protective case with a window cut out to show the apple symbol on the otter box for iphone 7. But in store, the backs are solid with no window?   (5 Answers)

      By Hopenjoy December 27, 2016.

      Answers
      • Answer

        Don't know. I like it without the hole in it

        By Gene August 18, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Is the Otterbox defender case for iPhone 6 the same specs as the Otterbox defender case for iPhone 7? In another word, can I use my old iPhone 6 defender case for iPhone 7?   (5 Answers)

      By TOM November 28, 2016.

      Answers
      • Answer

        No

        By Rr22 December 3, 2016.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      Does this have the glass protection in the front or do you have to buy it also?   (10 Answers)

      By Anonymous October 14, 2016.

      Answers
      • Answer

        Yes it does

        By Rico October 28, 2016.

        • My Best Buy® Elite Member

    Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions