Questions & Answers

Q: QuestionHow well does this case protect the camera?

Asked 1 day ago by Tissy.

This question was asked about the related product: OtterBox - Defender Series Pro Hard Shell for Apple iPhone 17 Pro Max - Purple

• A:Answer Hello! The OtterBox Defender Series Pro provides very good camera protection. The case is designed with raised edges around the camera area, which helps keep the camera lenses from coming into direct contact with surfaces when the phone is placed down. Its rugged, multi-layer construction also helps absorb impact from drops and bumps, reducing the risk of damage to the camera module. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!

  Answered 22 hours ago by OtterBox Customer Support

  
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Q: Questiondoes this come with screen protector

Asked 6 months ago by mike.

• A:Answer Hello! Our engineers removed the built-in screen protector from our Defender Series case to ensure complete functionality with the newest devices. Our Defender Series was redesigned in order to provide the same drop protection even without the built-in screen protector. The addition of one of our amazing screen protection options provides your phone with premium protection and outperforms our previous Defender Series designs.

  Answered 6 months ago by OtterBox Customer Support

  
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Q: QuestionIt looks like the new Otterbox does not protect the camera. Did that feature not come with the Otterbox?

Asked 7 months ago by Otterbox.

• A:Answer The OtterBox Defender Series Pro case for the iPhone 17 Pro Max does include camera protection. It features raised edges around the camera and screen to help prevent scratches and damage, along with a rugged tri-layer design for drop defense. While it doesn’t have a separate cover over the camera lens, the raised edge design ensures the camera is protected when the phone is placed on flat surfaces.

  Answered 7 months ago by OtterBox Customer Support

  
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Q: Questionthis seem to be a bore well structured case protecting the camera button like most other cases are. I have a 16 pro max will otterb oxconsider making a special defender series cases for the 16 series i phones .? The present otterbox case is very delicate

Asked 9 months ago by chromebook.

• A:Answer Hello! The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case.

  Answered 9 months ago by OtterBox Customer Support

  
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