Questions & Answers
- Model:
- BM06N55MCJ
- |
- SKU:
- 6498764
Highly rated by customers for: Overall Performance, Peace of Mind, Sleep Quality
Page Showing 21-32 of 32 questions
Q: QuestionCan I set the So2 parameters on the dream sock or sock 2?
Asked by Anonymous.
- A:Answer Thanks for reaching out about this! The Dream Sock thresholds are preset and are not adjustable. Our FDA-cleared BabySat™ is a prescription device and its thresholds can be adjusted by a prescribing physician. If you still need assistance, please do not hesitate to reach out to customer service at [email protected] or 844-334-5330 so that we can best help. Thank you!
Answered by Owlet Baby Care Team
Q: QuestionDoes the dream sock app work on newer iPads or just iPhones?
Asked by Hawk.
- A:Answer Thanks for reaching out! There is both an iOS and Android app available. Make sure to check the App Store or Google Play Store to see if your current operating system is compatible. If you still need assistance, please do not hesitate to reach out to customer service at [email protected] or 844-334-5330 so that we can best help. Thank you!
Answered by Owlet Baby Care Team
Q: QuestionHow many people can use the Dream Sock Monitor app at a time? We have 2 units for twins Thanks
Asked by jb.
- A:Answer Thanks for reaching out! You can link multiple socks to one account in the app but you will have to toggle between the profiles to see them. If you still need assistance, please do not hesitate to reach out to customer service at [email protected] or 844-334-5330 so that we can best help. Thank you!
Answered by Owlet Baby Care Team
Q: QuestionCan this unit be monitored via smart watch?
Asked by Potentialbuyer.
- A:Answer Thanks for reaching out! No, the Dream Sock (or Dream Duo) pairs with the Dream App which is only compatible with your smart phone.
Answered by Owlet Baby Care Team
Q: QuestionI have the owlet camera and I can monitor my child on it, I’m needing to purchase the dream sock, could I just buy the sock or I need to buy the whole thing for it to work?
Asked by Val.
- A:Answer Yes, you can purchase a Dream Sock unit and pair it with the Owlet Cam in the Dream App.
Answered by Owlet Baby Care Team
Q: QuestionIs it possible to show the data in languages other than English?
Asked by Sylvie.
- A:Answer The language in the app will depend on the language settings on your phone/ or tablet. To update these settings, you can change the language settings on your device: For iOS devices: Tap on General in your iPhone settings. Tap on Language & Region. Tap the Temperature Unit button. Choose either Fahrenheit or Celsius For Android devices: Settings > General Management > Language, make sure this is set to your region.
Answered by Owlet Baby Care Team
Q: Questionhow good is the battery life, will i have to be constant recharging
Asked by freddy.
- A:Answer Charge last a little over 16 hours!
Answered by AlexisR
Q: QuestionIs this a third generation sock?
Asked by Kevin.
- A:Answer Hello Kevin, We appreciate you reaching out to Owlet. We currently only produce and sell the Dream sock, not the sock 3 any longer. Thank you Owlet
Answered by Owlet Baby Care Team
Q: QuestionCould I to resale it?
Asked by Kate.
- A:Answer Can I resale this it’s never been open and I don’t have the receipt for it
Answered by Maiya
Q: QuestionDoes this model measure oxygen level?
Asked by Anonymous.
- A:Answer No, the Dream Sock does not measure oxygen levels. Thank you.
Answered by Owlet Baby Care Team
Q: QuestionDoes it still alert you if there is a problem with baby?
Asked by Anonymous.
- A:Answer Thanks for reaching out! When the Health Notifications function is enabled, Dream Sock allows Caregivers to view live health readings such as Pulse Rate and Oxygen Saturation values (“Health Readings”) during a monitoring session, and notifies Caregivers via a high-priority notification if the baby’s Oxygen Saturation or Pulse Rate leave preset ranges.
Answered by Owlet Baby Care Team
Q: QuestionIf the baby’s heart rate drops, or anything similar and dangerous, does it notify you right away? Like, will it wake you up and notify you?
Asked by Jess.
- A:Answer Hello Jess, We are always happy to help and appreciate you reaching out to Owlet. Yes, you would be prompted that baby is uncomfortable and needs to be checked on, if the heart rate or oxygen level drops, in real time. However, live readings for oxygen only show as 10 minute averages. Thank you for reaching out to Owlet!
Answered by Owlet Baby Care Team
Page 2, Showing 21-32 of 32 questions
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