“This player worked fine for me for almost a year, now it will no longer play Blu Rays or 4k UHD. It will only play my old DVD's. Why is this? Nothing in my set up has changed.”

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• Turn off and unplug it for a bit ( I did 15 minutes) and it works fine now

  Answered by Anonymous 3 years ago

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• We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M

  Answered by Panasonic Team 3 years ago

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