“Shaved and my razor won’t shut off. On off button doesn’t work. Had it about 6 months. Purchased at BestBuy. Any idea what I can do to make it work?”

This question is for: Panasonic - Arc5 Wet/Dry Electric Shaver - Silver

Asked by Meme 5 years ago

1-4 of 4 Answers

Try the lock/unlock feature. If you're not aware, there's a lock-on/off slide button within the power on/off button. Slide or click it to the left to unlock, I think.
Answered by JohnT 5 years ago
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I am going to make 2 assumptions: 1. The battery has died or you've figured out a solution 2. You know you have to move the dial on the on/off button clockwise; if it is pointed down, it is locked. If you didn't know #2, (and always had it in the "unlocked" mode) now you do. In any case, I believe this item has a 1 year warranty. Call Panasonic and ask for help. You might also call BestBuy -- but, I doubt they'd respond. Good luck.
Answered by samiam 5 years ago
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Please check the lock and if the issue still persists please contact our Live Chat support on: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Answered by Panasonic Team 5 years ago
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first would be the obvious. The lock may have been on. Second, you may let it run and recharge it.
Answered by Metalatino 5 years ago
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