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Thank you for asking. You can set the Answering Machine to Greeting only so the callers’ messages are not recorded and the unit plays a different pre-recorded greeting message asking callers to call again. You can access this link for instructions: http://help.panasonic.ca/viewing/ALL/KX-TG9541/OI/TG9541_PNQX6073XA/TG9541_PNQX6073XA.pdf#page=54
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