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Hi Harley, thank you for bringing your telephone problem to our attention. We sincerely apologize for the phone's failure and the inconvenience it caused. New Panasonic phones include a 1-year parts and labor warranty. You may use this link https://shop.panasonic.com/supportservice to send the handset and charger to our repair center. If you need additional assistance contact our chat team at shop.panasonic.com Mon-Fri 9am-5:30pm est.
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