A:AnswerHi Harley, thank you for bringing your telephone problem to our attention. We sincerely apologize for the phone's failure and the inconvenience it caused. New Panasonic phones include a 1-year parts and labor warranty. You may use this link https://shop.panasonic.com/supportservice to send the handset and charger to our repair center. If you need additional assistance contact our chat team at shop.panasonic.com Mon-Fri 9am-5:30pm est.
A:AnswerTo change the rings:
You can change the number of times the
phone rings “Ring count” before the unit
answers calls. You can select 2 to 7 rings, or
“Toll saver”.
The default setting is “4 rings”.
“Toll saver”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages.
A:AnswerNo, no ear phones But the phones work great and I am happy with them.
Perhaps you might look into a blue tooth connect with a ear piece
I would call Best Buy and inquire
A:AnswerHi Beth, the keys will light up on an incoming call. Your Mom only need to press the 'Talk" button to engage in the conversation. If you have additional questions our technical support team via chat may be contacted at shop.panasonic.com/contactus