“We brought the KX-TGD864S phone. Everything works but it will drop the call when I am talking to the person for a while. It has happened 5 times and our older 12 year 6.0 Panasonic phones didn't do that. Does anyone have this problem. Can it be fixed.”
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Hello! Calls can drop if the handset you're using to talk moves out of the range of the base unit. The base unit's range varies depending on factors such as your house's construction materials and potential signal obstructions from other devices. We suggest ensuring you stay within range by testing different areas of your house to see if the call drops in a specific location. Additionally, some phone providers may impose call limits, where calls automatically disconnect after a certain duration. These limits can vary among providers, so it's a good idea to check with your phone company to determine if you have a call limit. If you notice that calls consistently drop after a specific duration, such as 2 hours, it's likely due to your provider's call limit restrictions. -M
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