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Questions & Answers

Page Showing 1-12 of 12 questions
  • Questioncan you turn volume off so its not recording your conversation in the car ?

    Asked by landscaper.

    • Answer Very simple to do. While the machine is on, select the down button to enter into the "setting" mode. Then scroll to the Microphone option with the down/up button and select by pressing the "Ok" button. Then you get the option to turn On or Off the microphone. I highly recommend the microphone setting to be ON at all time if your intention is to record evidence of your driving and of others. The microphone can also work as evidence whenever you get pulled over and you use it in court, you will have video and voice recorded evidence. In an incident/accident, the voice recording will add more value to your evidence (or the opposite if it is your fault, which you may delete). The microphone feature in this device is the feature that made me purchase this PAPAGO! One of the main reasons for all dash cams is to have proof/evidence and this will work well you don't have a witness that view the incident.

      Answered by AlGonz

  • QuestionIs this camera heatproof? Will it sit in the car in the Florida summer?

    Asked by Brandy.

    • Answer Sat in my car parked in the sun all summer. No glitches. Make sure u don’t get a generic SD card though, SanDisk and Samsung are pretty much the only options. I tried Lexar before and the videos glitched pretty bad and I figured out it was the SD card, not the DashCam.

      Answered by Anas

  • QuestionCan this be used in a semi truck cab?

    Asked by LDLadyS.

    • Answer Yes, this dashcam can be used in a semi truck cabin as long as you can plug it in via cigarette lighter port or USB port.

      Answered by CommunityAnswer

  • QuestionCan this dashcam be hardwired into the car for automatic on/off? Does Papago offer a hardwire kit?

    Asked by Getz.

    • Answer Yes there is a hardwire kit online

      Answered by Roosevelt

  • QuestionHow long will the dashcam battery operate without being plugged in to the primary power source?

    Asked by zugspitz1975.

    • Answer Hi zugspitz1975, The dashcam will last up to 3 minutes unplugged, this device is not meant to be a stand-alone device and must be plugged into an appropriate power source at all times of use or otherwise hardwired to the vehicle. Thank you for your interest in Papago! dashcams, if you have any further questions or concerns, feel free to reach us at [email protected]. -PAPAGO Customer Support

      Answered by PAPAGO

  • QuestionI see that the camera comes with an 8GB microSD card. How much video can be saved/stored on it?

    Asked by Jeremy.

    • Answer Hi Jeremy, How much recording time is dependent on the settings that you have your dashcam set to. An estimation I can give you with a dashcam set to 1920x1080 9mbps (HD Standard) with an 8GB micro SD card will get you approximately 120 minutes. Thank you for your interest in Papago! dashcams, if you have any further questions or concerns, feel free to reach us at [email protected]. -PAPAGO Customer Support

      Answered by PAPAGO

  • QuestionWhat is the best recommended video software to use with a papago go safe 550 for editing videos on a mac book pro?

    Asked by uluru.

    • Answer Here are a few different recommendations of video editing software: Pinnacle Studio 16 Ultimate AVS Video Editor Adobe Premiere Elements 11 Final Cut Pro X 10.0.3 iMovie 11 Corel VideoStudio Pro X6 CyberLink PowerDirector Magix Movie Edit Pro 2013 Plus

      Answered by PAPAGO

  • QuestionSo what are the demensions of the devices?

    Asked by Jh721.

    • Answer Hi Jh721, The dimensions are as follows: 93mm x 52mm x 32mm. Thank you for your interest in Papago! dashcams, if you have any further questions or concerns, feel free to reach us at [email protected]. -PAPAGO Customer Support

      Answered by PAPAGO

  • QuestionDoes this camera have a app for Android

    Asked by App.

    • Answer Hi App, Unfortunately, there is no app for this model dashcam. Thank you for your interest in Papago! dashcams, if you have any further questions or concerns, feel free to reach us at [email protected]. -PAPAGO Customer Support

      Answered by PAPAGO

  • QuestionMy truck doesn't have a usb port. Will this camera plug into a 12v outlet?

    Asked by tigger44.

    • Answer Yes it will

      Answered by Metal

  • QuestionIs this dash cam compatible with an iPhone?

    Asked by dashcamQ.

    • Answer It’s not compatible with anything. But if u import the files and save them then sure, they can play on iPhone and Android as long as u import them in the corrrect format.

      Answered by Anas

  • QuestionDoes this record in night vision?

    Asked by LisaDash.

    • Answer Yes does great at night

      Answered by JohnTx