“Does the physical button for the CD disk drive functional or just a dummy button? My CD drive can only be opened by the keyboard through the computer drive command. I checked the space underneath the phyisical button, there is no switch mechanism exists.”

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• It is functional

  Answered by SSMS 7 years ago

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• My DVD door arrived incompletely installed. The white cover/door had not been seated properly to the DVD drive, so the open button did not make contact. I pulled the the cover door off and re-seated it. Works fine now.

  Answered by Silverfox41 6 years ago

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• The button is supposed to work. Typically you push it then a moment or so later the drawer is released. If it is not working you should reach out to HP support at 800-HP-Invent.

  Answered by HP Team 7 years ago

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