“I bought this model and i cant use the touch screen, is there any solution you can give me for this problem?.”
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I bought the same computer in November and HP support has no idea how to fix it other than restore the software and then you have to re-install everything all over if you have installed software. What a waste of time and with everyone having this issue they know there is a defect or something but they act like they haven't seen the issue when you contact them. Very bad to sell product you know isn't going to work as described. I chose not to restore at this time because who knows if it would solve the issue at all, so I have a computer I paid for touchscreen that doesn't have touchscreen.
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