Questions & Answers

Q: QuestionWhat features can be adjusted using the Victrix Control Hub app?

• A:Answer You can map buttons, recalibrate sticks and triggers, adjust deadzones and EQ settings, run diagnostics, update firmware, and more.

Q: QuestionHow many mappable back buttons does the controller have?

• A:Answer The controller has four mappable back buttons.

Q: QuestionWhat is the purpose of the Clutch Triggers™?

• A:Answer The purpose of the Clutch Triggers™ is to reduce travel distance so you can react even faster.

Q: QuestionCan the controller be used with both PlayStation 5 and PlayStation 4?

• A:Answer This controller is compatible with both the PlayStation 5 and PlayStation 4 consoles.

Q: QuestionAre there any other accessories included with the controller?

• A:Answer Yes, other accessories are included with the controller and can be stored in the included carrying case.

Q: QuestionWhy did they release date change again? PDP said retailers was supposed to be shipping out soon.

Asked 2 years ago by Shawn.

• A:Answer Sony's approval was delayed impacting the ship dates. Product began shipping at the end of January to retailers. Some retailers take longer than others to get product to shelves and online. The Pro BFG is in high demand, more supply continues to arrive but tends to sell out quickly.

  Answered 2 years ago by Anonymous

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Q: QuestionDoes the controller have a built in rumble?

Asked 2 years ago by njamesokeefe.

• A:Answer No

  Answered 2 years ago by Anonymous

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Q: QuestionI lost the USB Transmitter, where can I buy a replacement? Does Best Buy sell it?

Asked 1 month ago by Dany316.

• A:Answer You can buy replacement dongles on Turtle Beach's website. Their site will have Victrix and PDP products. https://www.turtlebeach.com/products/victrix-pro-bfg-replacement-transmitter-ps5

  Answered 21 hours ago by BlueKamiDB

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Q: QuestionGood afternoon, The X button gets stuck during gameplay and doesn't always respond properly. How can I solve the problem?

Asked 1 month ago by Meri.

This question was asked about the related product: PDP - Victrix Pro BFG Wireless Controller for PS5, PS4, and PC, Sony 3D Audio, Modular Buttons/Clutch Triggers/Joystick - White

Q: QuestionDoes this have Hall-Effect technology for the thumb sticks?

Asked 3 months ago by Joker.

This question was asked about the related product: PDP - Victrix Pro BFG Wireless Controller for PS5, PS4, and PC, Sony 3D Audio, Modular Buttons/Clutch Triggers/Joystick - White

• A:Answer No hall-effect sticks. Turtle Beach offers them as a separate additional module on their website. https://www.turtlebeach.com/products/bfg-hall-effect-module-pack?Color=White

  Answered 21 hours ago by BlueKamiDBVerified Purchase

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Q: QuestionThis item is now on clearance. What happens if you buy the insurance on it… will Best Buy give you the next comparable Victrix model (like the black or white model) if something stops working on this controller or just your money back?

Asked 5 months ago by Mike.

• A:Answer most likely u get the same one if they have it but if you want u can get the money to use for newer one or different one.

  Answered 5 months ago by Hyder

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Q: QuestionAre the joystick hall effect sensors or potentiometer sensor?

Asked 7 months ago by Johnny.

• A:Answer potentiometer but you can buy the hall effect modules separately for this controller

  Answered 6 months ago by RaymondAVerified Purchase

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Q: Questiondoes the charger work with the ps5 slim?

Asked 9 months ago by will.

• A:Answer Yeah it sure will work

  Answered 9 months ago by Gina

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Q: QuestionDoes it have a rapid fire mode?

Asked 10 months ago by Anonymous.

• A:Answer Nah

  Answered 7 months ago by JacobGVerified Purchase

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Q: QuestionDoes this have remappable paddles? Can the paddles be remapped to simulate flicking the right joystick down or up like the xbox elite cotnrollers can do

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your inquiry! Unfortunately joystick directional movement is not a mappable option for the Pro BFG controller. Best Regards.

  Answered 1 year ago by PDP Team

  
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Q: QuestionIs this controller (PlayStation/PC version) compatible with the Asus ROG Ally? Thanks!

Asked 1 year ago by Taylor18.

• A:Answer Not positive in this.

  Answered 10 months ago by user749125

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Q: QuestionAre the L2 R2 buttons stiff when fully pressed, like on the original PS5 controller? Or does it feel like the PS4 controller?

Asked 1 year ago by jon1995.

• A:Answer stiffer than ps4

  Answered 1 year ago by knockoffpartsyeah

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Q: QuestionDoes it have wireless charging?

Asked 1 year ago by Sinirli.

• A:Answer No it doesn’t not. But it does come with a fairly long USB cable to connect to the PS5 while you play

  Answered 1 year ago by SeanGVerified Purchase

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Q: QuestionDoes it have mouse click triggers

Asked 1 year ago by Colt.

This question was asked about the related product: PDP - Victrix Pro BFG Wireless Controller for PS5, PS4, and PC, Sony 3D Audio, Modular Buttons/Clutch Triggers/Joystick - White

• A:Answer Not really. You can shorten the throw of the triggers, but even at the shortest throw length it's still no where near as sensitive as a mouse click.

  Answered 10 months ago by TekkenPlayer

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