Questions & Answers

Q: QuestionPhilips - Hue White and Color Ambiance Lightstrip Plus 2m Base Kit with Bluetooth Model:555334SKU:6419725 can this strip be used with the hub, or is it only bluetooth

Asked 5 years ago by Ron.

• A:Answer I am using with bluetooth & do not have a HUB.

  Answered 5 years ago by LLopezbmwloveVerified Purchase

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Q: QuestionCan 2 of these be hooked up in series. I can not figure it out but I was told by the rep that it could. I don't want to start splicing it and maybe ruin it before I could return it. TIA>

Asked 5 years ago by Lhernana2j.

Q: QuestionDoes the lightstrip have to stay plugged in? I want to put it under my kitchen cabinets, but I can't imagine having the power cord hanging down would look very good.

Asked 5 years ago by Janna.

• A:Answer Yes, it has to stay plugged in, the wire for the plug-in is also long. It’s not wireless.

  Answered 5 years ago by Crack550

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Q: QuestionSince these have Bluetooth, can I use it without a hub?

Asked 5 years ago by EricP.

• A:Answer Yes you just have to download the Philips Hue Bluetooth app

  Answered 5 years ago by Drake

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Q: QuestionDoes this work without the hue hub? Meaning it will address colors on your screen and work with razor synapse?

Asked 5 years ago by Breemzoner.

• A:Answer Yes

  Answered 5 years ago by ABurgerAB

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Q: QuestionIs this product compatible with the phillips hue 40in extender model 800268. Have been told that the plugs are different and that extender will not work with this product.

Asked 5 years ago by Anonymous.

• A:Answer Connections are different, so no compatibility.

  Answered 5 years ago by Mdspurbe

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Q: QuestionWill this work with the hue 3 m extension

Asked 3 years ago by Pauls.

• A:Answer Yes, they all are able to connect to one another. On the end of the light strip there are 2 little bitty prongs that stick out, you want to connect them this way. At the ends of each light strip there are holes and prongs to connect them.

  Answered 3 years ago by CarieAnnVerified Purchase

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Q: QuestionDo I need the hue bridge to use this?

Asked 4 years ago by mika.

• A:Answer No

  Answered 4 years ago by Answered by Philips

  
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Q: QuestionI just redid my kitchen and now want to put in under the cabinet lighting. Once section is 54 in and the other is 45. What Hue product would be best for this?

Asked 4 years ago by BeachBum.

• A:Answer The light strip is a great choice for your needs. They can be cut to fit. Good luck! They’re a great product

  Answered 4 years ago by TamaraHVerified Purchase

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Q: QuestionI don't have a hue hub but I do have a zigbee hub. Does this light strip work with a zigbee hub?

Asked 4 years ago by RDeeOdub.

• A:Answer Hello! Philips Hue White and Color Ambiance Lightstrip Plus 2m Base Kit with Bluetooth is compatible with Amazon Alexa and Google Assistant. For further assistance, please call at 1-800-555-0050: Monday-Friday, 8:30 AM-5:00 PM EST.

  Answered 4 years ago by Philips Consumer Care

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