Questions & Answers

Q: QuestionCan I adjust the angle of the light tube?

• A:Answer Yes, the light tube can be rotated up to 340 degrees to direct the light.

Q: QuestionHow many lights can I control with Bluetooth?

• A:Answer You can control up to 10 lights instantly in a single room using Bluetooth.

Q: QuestionHow does the light tube create the surround lighting effect?

• A:Answer The Philips Hue smart lights react to the content on your TV screen in real time, illuminating the room for a captivating television viewing or gaming experience. However, it requires a Hue Bridge and Hue Play HDMI Sync box, which are not included.

Q: QuestionWhat is the maximum wattage of the bulb?

• A:Answer The maximum bulb wattage for the light tube is 20 watts.

Q: QuestionIs this Philips light tube compatible with Apple HomeKit?

• A:Answer Yes, this light tube is compatible with Apple HomeKit.

Q: QuestionDoes the Philips Hue Play Gradient Light Tube require a Hue Bridge for all functions?

• A:Answer Some functions, like automations and out-of-home control, require a Hue Bridge which is sold separately.

Q: QuestionWhat is the warranty on the Philips Hue Play Gradient Light Tube?

• A:Answer The manufacturer's warranty for both parts and labor is 2 years.

Q: QuestionCan I control the Philips Hue Play Gradient Light Tube with my voice?

• A:Answer You can control the light tube with the Philips Hue app, or with your voice, but it does not have a voice assistant built in.

Q: QuestionHow many lights can I control with Bluetooth?

• A:Answer You can control up to 10 lights instantly in a single room using Bluetooth.

Q: QuestionWhat comes with the Philips Hue Play Gradient Light Tube?

• A:Answer The light tube comes with the bulb(s) included.

Q: QuestionHow can I create surround lighting effects with the Philips Hue Play Gradient Light Tube?

• A:Answer You will need a Hue Bridge and Hue Play HDMI Sync box, which are not included, to create surround lighting effects.

Q: QuestionIs the Philips Hue Play Gradient Light Tube adjustable?

• A:Answer Yes, the light tube can rotate up to 340 degrees.

Q: QuestionWhat is the maximum wattage of the bulb in the Philips Hue Play Gradient Light Tube?

• A:Answer The maximum wattage of the bulb is 20 watts.

Q: QuestionCan I order the large 48 inch size from Best Buy or only the 36 inch?

Asked 11 months ago by Anonymous.

Q: QuestionTwo questions: A) Can this be a stand-alone Hue light? I don't need to synch with a TV; just work with the app. B) Can it be "mounted"? I want to mount it upside down as a down light.

Asked 1 year ago by SpruceGoose.

• A:Answer Yes it can be a stand alone light that can be operated through the app with or without a hue bridge. And yes it can be mounted and rotate up down or forward position.

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionWhy are the lengths not listed? How long is the compact tube? And how long is the Large tube?

Asked 2 years ago by Lengths.

• A:Answer The Compact tube is 34.52 inches long, whilst the Large tube is 54.21 inches long.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCould you mount this on the bottom of the back of your tv to fill the gap that the hue gradient lights leave behind?

Asked 3 years ago by greg.

Q: QuestionWhat is the size difference between the compact tube and the large?

Asked 3 years ago by Edwin.

• A:Answer About 34" for compact and 54" for large

  Answered 2 years ago by fjimenez57

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