Questions & Answers

Q: QuestionWhat is the combined charging power of the USB ports?

• A:Answer The combined charging power of the USB ports is 17W/3.4A.

Q: QuestionDo the grounded outlets support three-prong plugs?

• A:Answer Yes, the Philips Surge Tap features three grounded outlets.

Q: QuestionHow much surge protection does the surge tap provide?

• A:Answer The surge tap provides 1,350 Joules of surge protection.

Q: QuestionIs there an indicator light to show when the surge protection is active?

• A:Answer Yes, there is an indicator light that will display to confirm your devices are protected from voltage spikes.

Q: QuestionCan the surge tap be used for both home and travel?

• A:Answer Yes, this surge protector can be used at home or taken with you while traveling.

Q: QuestionWhat are the L-N & L-G clamping voltages of this surge protector?

Asked 1 year ago by Seth.

• A:Answer Thank you for your question. The voltage protection rating is 800 V (L-N)

  Answered 1 year ago by Tech Support

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Q: QuestionWhat are recommendations for plugging another surge protector into this Philips Surge tap device?

Asked 5 months ago by MichaelW.

• A:Answer Mike, we do not recommend plugging in a surge protector into this wall plug. We recommend you plug it directly into a wall outlet because daisy chaining two surge‑protecting devices plugged into each other, they share load in unpredictable ways. This can lead to Overheating, Excessive current draw, and a higher fire risk.

  Answered 5 months ago by Tech Support

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Q: QuestionI'm thinking about getting this would it work with my Motorola razr and my tablet Samsung Galaxy S9

Asked 9 months ago by Leia.

• A:Answer Leia, thank you for your question. Yes, this will work for any phone or tablet.

  Answered 9 months ago by Tech Support

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Q: QuestionIs the outlet two or three prongs?

Asked 1 year ago by Collin.

• A:Answer Collin, thank you for your question. This is a grounded tap, so it is 3 prong.

  Answered 1 year ago by Tech Support

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Q: QuestionDoes this work on 5gz?

Asked 1 year ago by nana.

• A:Answer Hello Nana, this is not a smart surge protector, it does not need any Wi-Fi to work.

  Answered 1 year ago by Tech Support

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Q: QuestionPictures of the back? Is it a plug in?

Asked 1 year ago by MichaelJ.

• A:Answer Thank you for your question. Yes, its a wall tap plug in.

  Answered 1 year ago by Tech Support

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Q: QuestionWhat color is the indicator light supposed to be? I just purchased this and it has an orange/red solid light on top. Does this mean it is protected?

Asked 7 months ago by Jess.

• A:Answer Jess, thank you for your question. It has a convenient indicator light that promotes confident power by displaying when your devices are protected from voltage spikes.

  Answered 6 months ago by Tech Support

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