Questions & Answers

Name: Philips Sonicare - DiamondClean Classic Rechargeable Toothbrush - Amethyst
Brand: Philips Sonicare
SKU: 6269209
Price: 179.99 USD
Rating: 4.7 (236 reviews)

Philips Sonicare - DiamondClean Classic Rechargeable Toothbrush - Amethyst

Model:: HX9371/71; |
SKU:: 6269209

User rating, 4.7 out of 5 stars with 236 reviews.

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QuestionHow does the glass charger work? Does it plug in to an electrical outlet?
Asked 4 years ago by TexasGirl.
- Answer Hello! Yes. To charge your toothbrush using the charging glass, place it (charging glass) on the charging base and plug the charging base into an outlet. The battery indicator will flash once charging starts.
  Answered 4 years ago by Answered by Philips
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QuestionAre brush heads included? Do I need a special brush head for each cleaning mode.
Asked 5 years ago by Catsby.
This question was asked about the related product: Philips Sonicare - DiamondClean Classic Rechargable Electric Toothbrush - White
- Answer Hello! Yes, a brush heads is included and no need for a different brush for every mode.
  Answered 5 years ago by Philips Consumer Care
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QuestionDoes this have a charging case?
Asked 5 years ago by Alesha25.
- Answer I ended up buying it based on the first response I got stating that it does come with a travel charging case. However, that is not the case. This toothbrush does NOT come with a charging travel case. Pretty disappointed...
  Answered 5 years ago by Alesha25
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QuestionCan this brush be powered by removable batteries such as AA or AAA?
Asked 5 years ago by James.
This question was asked about the related product: Philips Sonicare - DiamondClean Classic Rechargeable Toothbrush - Black
- Answer Hello! Philips Sonicare DiamondClean comes with a lithium rechargeable battery.
  Answered 5 years ago by Philips Consumer Care
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QuestionDoes this toothbrush spray water as you brush?
Asked 5 years ago by dot.
This question was asked about the related product: Philips Sonicare - DiamondClean Classic Rechargable Electric Toothbrush - White
- Answer No, dos not spray water. Works well though
  Answered 5 years ago by Joe85
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QuestionI cannot get this to fully charge. Even when I can get it to fit/stand in the glass charger, two days later the battery charge light is blinking again. How do I get this fully charged?
Asked 3 years ago by Mominator.
- Answer Hello! Make sure that the charging base is placed on a non-metal surface. If it does not improve, please reach out to us so we could further assist you. Please call us at 1-800-682-7664, Monday - Sunday 9:00 AM - 6:00 PM EST.
  Answered 3 years ago by Answered by Philips
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QuestionWhat are compatible replacement heads for the HX9361/69 Sonicare DiamondClean Classic Rechargeable Toothbrush?
Asked 4 years ago by J.
- Answer You have to do a bit of research to find out which replacement brushes suit you best. Recommend the Sonicare site.
  Answered 3 years ago by RoseT
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QuestionI have a philips sonicare for a while, more than one year. It works fine until recent, it turn on itself very often, sometimes between 20, 30 minutes, and sometimes at midnight. It drives me crazy. Any solutions, thanks.
Asked 5 years ago by Jack.
This question was asked about the related product: Philips Sonicare - DiamondClean Classic Rechargable Electric Toothbrush - White
- Answer Hello! We advise contacting Philips Sonicare directly at 800-682-7664 for more information.
  Answered 5 years ago by Philips Consumer Care
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QuestionWhat is the difference between brush head replacements? Some have the letter S, some have W. It looks like this would be for different hardness or softness of bristles. How can I tell the difference/
Asked 7 years ago by Doug.
- Answer Hello! We don't have enough information to answer your question. Please get in touch with us so that we can assist you. We look forward to hearing from you! 24/7 Live Chat: https://ch-017-ind.us.caas.hosted-inin.com/Philips/66/NoDefault/?provider=philips&language=en&country=US&group=PERSONAL_CARE_GR&category=TOOTHBRUSHES_CA&sub-category=PARAM_SUBCAT&ctn=PARAM_CTN 1-800-682-7664 Monday – Saturday: 9:00 AM – 9:00 PM ET Sunday: 9:00 am – 6:00 PM ET Excluding Major Holidays
  Answered 7 years ago by Philips Consumer Care
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Showing 1-9 of 9 questions

Questions & Answers

Philips Sonicare - DiamondClean Classic Rechargeable Toothbrush - Amethyst

Q: QuestionHow does the glass charger work? Does it plug in to an electrical outlet?

Q: QuestionAre brush heads included? Do I need a special brush head for each cleaning mode.

Q: QuestionDoes this have a charging case?

Q: QuestionCan this brush be powered by removable batteries such as AA or AAA?

Q: QuestionDoes this toothbrush spray water as you brush?

Q: QuestionI cannot get this to fully charge. Even when I can get it to fit/stand in the glass charger, two days later the battery charge light is blinking again. How do I get this fully charged?

Q: QuestionWhat are compatible replacement heads for the HX9361/69 Sonicare DiamondClean Classic Rechargeable Toothbrush?

Q: QuestionI have a philips sonicare for a while, more than one year. It works fine until recent, it turn on itself very often, sometimes between 20, 30 minutes, and sometimes at midnight. It drives me crazy. Any solutions, thanks.

Q: QuestionWhat is the difference between brush head replacements? Some have the letter S, some have W. It looks like this would be for different hardness or softness of bristles. How can I tell the difference/

QuestionHow does the glass charger work? Does it plug in to an electrical outlet?

QuestionAre brush heads included? Do I need a special brush head for each cleaning mode.

QuestionDoes this have a charging case?

QuestionCan this brush be powered by removable batteries such as AA or AAA?

QuestionDoes this toothbrush spray water as you brush?

QuestionI cannot get this to fully charge. Even when I can get it to fit/stand in the glass charger, two days later the battery charge light is blinking again. How do I get this fully charged?

QuestionWhat are compatible replacement heads for the HX9361/69 Sonicare DiamondClean Classic Rechargeable Toothbrush?

QuestionI have a philips sonicare for a while, more than one year. It works fine until recent, it turn on itself very often, sometimes between 20, 30 minutes, and sometimes at midnight. It drives me crazy. Any solutions, thanks.

QuestionWhat is the difference between brush head replacements? Some have the letter S, some have W. It looks like this would be for different hardness or softness of bristles. How can I tell the difference/