“What can I do to fix the tv having no picture? When I turn it on. I have sound and a light black screen appears. But other that that. I don’t have picture. What should I do”
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Hello Manny, thank you for bringing this issue to our attention. If you are experiencing a problem with our Pioneer - 43" Class LED 4K UHD Smart Xumo TV where there is no picture but only sound, please try the following steps to troubleshoot the issue: Try changing to another channel as the current station may be experiencing technical difficulties. Ensure that the external devices such as the antenna or cable are properly connected to the television. If the problem persists, please contact our customer service hotline at 1-888-287-7658 for further assistance. Thank you for your understanding and patience. Patricia | Pioneer Support https://www.bestbuy.com/site/pioneer-43-class-led-4k-uhd-smart-xumo-tv/6543645.p?skuId=6543645
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