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We are sorry to hear you are having a problem with the DMH-WT3800NEX. Please contact our Product Support at 1-800-421-1404, select option 1. You can also email us at www.pioneerelectronics.com/contactus. They will provide troubleshooting assistance.
Sorry, there was a problem. Please try again later.Hi Cliff! I know it is quite confusing why your Pioneer - 9" Android Auto™ and Apple CarPlay® Bluetooth® Digital Media (DM) Receiver - Black is echoing once you connect your phone via Bluetooth. Let me help you out with some troubleshooting steps. Thus, you can restart your phone, if the issue persist you can try to unpair and pair again the devices since this action will reset the connection settings. If the problem continues, please ensure that your phone is in hands-free mode. If it’s not, it might use the phone’s built-in microphone, which can cause echoes, but it also depending on the model of your phone. You can also check if the person that your talking is in a speaker mode or in a hands-free set-up because it might cause the echo. For further assistance you can reach out Pioneer Customer Hotline at 1-888-287-7658. |Angelica| Pioneer Support| https://www.bestbuy.com/site/pioneer-9-android-auto-and-apple-carplay-bluetooth-digital-media-dm-receiver-black/6530257.p?skuId=6530257
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