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Hello Andy, in order for other devices to find and connect to your BackBeat GO 3 you will need to place it in pairing mode first. You can find instructions on how to do so on the following article: www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/How_To/SF23152&retURL=%2Farticles%2Fen_US%2FHow_To%2FBackBeat-GO-How-to-Pair®ion=us&p=&c=All&k=go%2B3%2Bpair&t=All&lang=en_US&popup=false Please don't hesitate to contact our customer care group at www.plantronics.com/support if you require assistance!
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