“Purchased this to use with my PC soft phone (Cisco IP Comm 8.6.3.0) on Windows 7. Headset is recognized by the PC but won't function since it is looking for a driver that doesn't seem to exist. Any ideas/suggestions? Thanks!”
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Talk to Plantronics.
Sorry, there was a problem. Please try again later.They have a helpline to call in the paperwork you receive with the devices or a plantronics app you can download on any smart phone. I called them and got a live person to help me almost straightaway.
Sorry, there was a problem. Please try again later.You might want to contact your PC manufacturer in order to confirm if your specific computer model supports Bluetooth audio streaming and the required profiles to use headsets (HSP for calls and A2DP for media streaming). You can find additional information on the following article: http://www.plantronics.com/us/support/kb/detail.jsp?vfurl=/articles/en_US/Troubleshooting/Bluetooth-Headset-Troubleshooting-Unable-to-Pair-Headset-to-Computer&retURL=%2Fapex%2FknowledgeSearch®ion=us&p=&c=All&k=bluetooth%2Bdriver&t=All&lang=en_US&popup=false&c=All
Sorry, there was a problem. Please try again later.