Questions & Answers

Name: Plantronics - Marque 2 Bluetooth Headset - Black
Brand: Plantronics
SKU: 6613882
Price: 34.99 USD
Rating: 4.3 (483 reviews)

Plantronics - Marque 2 Bluetooth Headset - Black

Model:: M165 BLACK; |
SKU:: 6613882

User rating, 4.3 out of 5 stars with 483 reviews.

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QuestionIs it normal for a BT device to lose connection when I store my phone in my pocket?I recently purchased the Plantronics Marque 2 Bluetooth device and have had issues with the connection being lost when my phone is not in direct line of sight with the device or when I store the phone in my pocket. Is this normal of these types of devices?
Asked 12 years ago by Anonymous.
- Answer Bluetooth can have a hard time going through solid objects and it can cause the headset to disconnect. Most of the time the phone being in your pocket will be ok as long as you keep it on the same side of your body that you are wearing your headset. If the problem persists you may want to try resetting the Bluetooth connection between your phone and headset to see if that helps the issue. To do so, first delete the headset from your cell phone's list of paired devices. Once deleted, make sure to power your phone completely off. Then power it back on. (This will reset the Bluetooth stack in the BT software on the phone). Then re-pair the headset with your phone. Thank you for contacting us. Plantronics Customer Support 1-855-765-7878
  Answered 12 years ago by PlantronicsRepresentative
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Questionwill this work with iphone 5s
Asked 11 years ago by Anonymous.
- Answer Yes. My wife has a 5s and it works great.
  Answered 11 years ago by GRanger
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QuestionWill this work with an iPhone 4?
Asked 11 years ago by Anonymous.
- Answer Works with an iPhone 4s.
  Answered 11 years ago by Maria
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Questionhow can I purchase additonal silicone ear tips?
Asked 12 years ago by louise turner.
- Answer Additional silicone ear tips can be purchased online at the Plantronics website.
  Answered 11 years ago by Linton
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QuestionBluetooth to pair with two phonesCan this Bluetooth be paired with two Samsung phones?
Asked 11 years ago by Roxharley.
- Answer Hello- The Marque 2 can be paired with up to 7 devices. If you were to pair it with an 8th device it will just drop the oldest pairing. It also supports multipoint so you can have it actively connected to 2 devices at once, allowing you to take calls from 2 phones (note that you can not use the headset simultaneously with both phones). After the first time you pair the headset you will need to manually put it into pairing mode in order to connect to additional devices. To do this, start with the headset powered on. Now, press and hold the call control button for about 5-6 seconds until the light on the headset starts flashing red-white. Release the button and set the headset aside. On your cell phone, go to the Bluetooth menu and search for (or add) a device. The cell phone should find the headset. It will appear as "PLT_M165" in your list of devices. If prompted for a passkey, enter 0000 (four zeros). Note: Many phones do not prompt for a passkey.
  Answered 11 years ago by PlantronicsRepresentative
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QuestionWhat is the difference between the M165 and the 170?
Asked 11 years ago by Anonymous.
- Answer The A170 and M165 headsets are completely identical inside and out. Same features, same performance, same warranty. The differences are in what comes with the headset: - The A170 includes the "exclusive Apple charging kit": a 2-in-1 charging cable, enabling simultaneous headset/iPhone charging via a single USB connection, plus a USB car charger. Whereas the M165 includes a standard micro USB AC adapter for connection to a wall outlet.
  Answered 11 years ago by Donna
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QuestionRed light is blinking red but not charging, why?
Asked 3 years ago by Anonymous.
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QuestionHow do I make a call from my M165? Do I need an app on my phone?
Asked 4 years ago by Sherry.
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QuestionCan I pair this with my computer
Asked 6 years ago by lormatt.
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QuestionWhen my phone rings I don't have to do nothing for it to answer. I get a prompt to answer or ignore and the caller can hear it too. Is it normal for the caller to hear whether I am answering or ignore the call?
Asked 6 years ago by DavidT.
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QuestionDoes it work on either ear?Does it work on ther left ear too?
Asked 11 years ago by Anonymous.
- Answer Yes. It will work great in either ear.
  Answered 11 years ago by jpaulc
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Questionhow do I turn off background noise?To much background noise
Asked 12 years ago by Anonymous.
- Answer look at your phones options I have a Samsung s4 and its on the screen when the call connects. But also check in your sound settings
  Answered 11 years ago by Goober
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QuestionIs there any way I can get Caller ID announcing the caller's name INSTEAD of the caller's phonenumber with the m165?
Asked 11 years ago by AladdinSane.
- Answer Hello- Unfortunately, the M165 cannot announce callers by name. This feature requires the PBAP Bluetooth profile, which the M165 does not support.
  Answered 11 years ago by PlantronicsRepresentative
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Questionwill this work with blackberry curve 9310 ?
Asked 12 years ago by Anonymous.
- Answer for what i know most all the cell phone these days work with the bluetooths
  Answered 11 years ago by scorpion1947
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Showing 1-14 of 14 questions

Questions & Answers

Plantronics - Marque 2 Bluetooth Headset - Black

Q: Questionwill this work with iphone 5s

Q: QuestionWill this work with an iPhone 4?

Q: Questionhow can I purchase additonal silicone ear tips?

Q: QuestionBluetooth to pair with two phonesCan this Bluetooth be paired with two Samsung phones?

Q: QuestionWhat is the difference between the M165 and the 170?

Q: QuestionRed light is blinking red but not charging, why?

Q: QuestionHow do I make a call from my M165? Do I need an app on my phone?

Q: QuestionCan I pair this with my computer

Q: QuestionWhen my phone rings I don't have to do nothing for it to answer. I get a prompt to answer or ignore and the caller can hear it too. Is it normal for the caller to hear whether I am answering or ignore the call?

Q: QuestionDoes it work on either ear?Does it work on ther left ear too?

Q: Questionhow do I turn off background noise?To much background noise

Q: QuestionIs there any way I can get Caller ID announcing the caller's name INSTEAD of the caller's phonenumber with the m165?

Q: Questionwill this work with blackberry curve 9310 ?

Most-viewed items

Questionwill this work with iphone 5s

QuestionWill this work with an iPhone 4?

Questionhow can I purchase additonal silicone ear tips?

QuestionBluetooth to pair with two phonesCan this Bluetooth be paired with two Samsung phones?

QuestionWhat is the difference between the M165 and the 170?

QuestionRed light is blinking red but not charging, why?

QuestionHow do I make a call from my M165? Do I need an app on my phone?

QuestionCan I pair this with my computer

QuestionWhen my phone rings I don't have to do nothing for it to answer. I get a prompt to answer or ignore and the caller can hear it too. Is it normal for the caller to hear whether I am answering or ignore the call?

QuestionDoes it work on either ear?Does it work on ther left ear too?

Questionhow do I turn off background noise?To much background noise

QuestionIs there any way I can get Caller ID announcing the caller's name INSTEAD of the caller's phonenumber with the m165?

Questionwill this work with blackberry curve 9310 ?