“I just replaced the battery on this unit properly, and after 48 hours of resting on the charger, a RED light on the dial pad continues to blink, and a solid RED light on the base charger remains RED? Without a functioning business landline for 2+ days..”
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Hello! We're sorry to hear you're having trouble with your CT14 Headset. Please note the charging light on the base will always stay red; however, if the phone dial is not fully charging then most likely there's a problem with your unit. You might also want to try cleaning the charging contacts. Please note this product has a one-year warranty from date of purchase. If you require further assistance, please don't hesitate to contact our Customer Care Team at: 1-888-363-0726
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