Customers have good things to say about the PL-CT14 DECT 6.0 Cordless Headset Phone. They appreciate its long battery life, good sound quality, and ease of use. The hands-free operation and mobility it provides are also well-received. However, some customers find the dial pad too small and have concerns about the durability of the headsets.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great tool for Home Based Agents
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed a landline phone with a headset to work for a company as a Home Based Agent for a customer contact center.
After reviewing other offerings, I decided this one was what I wanted. It was for a single line, the phone was at DECT 6 and could clip on to my clothing. This would allow me freedom of movement.
The sound quality is very good and the noise canceling mike keeps my conversations clear.
For anybody that needs a phone with a headset to become more mobile or to satisfy a job requirement. This is the one.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
This product is great for sound quality.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this product, it's easy to use, it's clear on sound, I can walk anywhere in the building without putting the customer on hold. I can retrieve voicemail from anywhere I am. Most of the time I stick it in my pocket because it's a pain to remove it from your belt every time you want to dial someone new. The numbers are tiny but that's what make it so compact, so I don't mind the tiny dial pad. Overall, this product really works for my situation. I love it, and would order it again.
I would recommend this to a friend
Pros mentioned:
Battery life, Sound quality
Rated 5 out of 5 stars
Awesome headset
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I work a call center from home. I bought this headset phone for my home office. It is by far the best one that I have ever owned. The reception is very clear. I have used it non-stop talk for over 2 hours and the battery level still was as if it were freshly charged. Really like this phone and great quality for the price.
I would recommend this to a friend
Pros mentioned:
Battery life, Ease of use
Rated 5 out of 5 stars
Love this headset. I have been looking for years.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have been looking for a headset for my home office for what feels like years. Either I couldn't hear or others couldn't hear me. This is totally worth the price. Battery life is outstanding. I am on the phone for 10 plus hours a day and never have a problem. Easy to use, great phone. There is a slight buzz, I got use to that. It isn't as some have posted. Don't let that stop you, it is faint and part of owning cordless. Great buy!!
I would recommend this to a friend
Rated 5 out of 5 stars
I could not get by without this. Its so awesome.
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love being able to have my hands free when I talk on the phone for long periods of time. I can walk around the house and do things with my new plantronic phone and headset.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
good
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
good , works as expected, battery lives for several days
I would recommend this to a friend
Rated 4 out of 5 stars
Great lil phone
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this to free my hands at work. Good little phone with better then average reception. Keys are a bit hard to see and would have been nice if the mute was a lil bigger hence the 4 stars.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 4 out of 5 stars
Goo quality headset
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The volume is not as high as I'd prefer, but the form factor and battery make this a great handy device.
I would recommend this to a friend
Pros mentioned:
Battery life, Ease of use
Rated 4 out of 5 stars
Great for working from home
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has a long battery life, very light & easy to use.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 3 out of 5 stars
good quality for sound
|
|
Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the only thing that i dislike about it is the keypad numbers are a little...ok alot small. other than that its great, battery life is awesome.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Good value
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would recommend this to anyone wanting to have their hands free while talking on the phone. Good value for the price. Comfortable and good sound quality. Forget that I have it on.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome!!!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these for my Flowershop & they are amazing! They save us time & now we don't have to hold a phone on our shoulder when taking an order. Great quality!!
I would recommend this to a friend
Rated 4 out of 5 stars
Great hands free phone
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have purchased this phone twice previously. I love the idea of walking around the house talking on the phone without having to hold the phone up to my ear. My hands are free to do other things while talking on the phone. The reason I purchased this phone twice before is that after three years they begin to experience problems. Since they are so reasonably priced I don't bother getting them repaired I just buy another one.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Love this phone
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this to replace an older Plantronics model. I love it! It's a little bigger, but the bigger key pad and screen are a plus for me. I especially like the battery indicator. It's perfect for chatting with friends, while getting something else done at the same time.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Pricey but excellent unit
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this for a home business. Quality product, small but very convenient form-factor. Easy to setup and operate. Provided the mobility and hands-free operation I needed.
I would recommend this to a friend
Rated 4 out of 5 stars
Good system
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have had this unit for a couple months now and it is working fine. There is a slight hum/background noise when connected to a customer but not to bad and sometimes not noticeable. Other than that no problems at all and works great. I also have a work colleague that works phone support and has had this same unit for a couple years and still likes his.
I would recommend this to a friend
Rated 3 out of 5 stars
Better than I had, but you get what you pay for!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The buzzing makes me reconsider the reputation Plantronics is known for. I will go with another brand next time bssed on a referral that I should've taken more seriously.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
What we wanted!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great. My wife uses it to talk with her sister while working around the house.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Headset an issue
|
|
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the second version I've owned of this model. The sound quality is very good but the headsets are very fragile. Wires must come loose or break because the headset doesn't last longer than a year.
No, I would not recommend this to a friend
Brand response from PlantronicsRepresentative
Posted .
Hello and thank you for your honest review on our CT14 headset. However, we are sorry to hear about your experience. Our intention is to provide the highest quality products to our customers and we thank you for bringing this to our attention. We will forward your comments and feedback to our team for future consideration when developing new products and accessories. Remember this unit counts with a limited warranty since the first day of purchase and you can request a replacement directly through our official website: https://bit.ly/2N637EC. Please note the life span of the product depends on the usage but on many cases they last for way past their warranty period. Please don't hesitate to contact our Customer Care Team at https://www.plantronics.com/us/en/support/contact if you require assistance.
Rated 1 out of 5 stars
My "New" phone is ten years old!
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The first unit that arrived simply would not take a charge, so I called and you sent me out a replacement. And then... it would not take a charge. Finally I called Plantronics and learned that this item is TEN years old. The man said it probably wouldn't take a charge because it's been in the box for ten years and the battery is simply too old. That was last week. Now I am awaiting the new battery he promised to send.
This phone looks like it will be exactly what I need - but until I can get it to work, I won't know.
My suggestion - there are people like me who have no cell phone access, so can't use bluetooth with our cell phones. We need a product such as this. So - tell people the true story and ship it with a fresh battery.
No, I would not recommend this to a friend
Brand response from PlantronicsRepresentative
Posted .
Thank you for your honest review on our CT14 telephone system, we are sorry to hear you experienced trouble with your unit.
We will forward your feedback to our team for future consideration, please don't hesitate to contact us at www.plantronics.com/support if you require further assistance!