“It work perfectly when I bought it. Then it just stopped. The blue light turned off and it stopped working. One week later, it came back on. I was happy. Then two days later, it went off again. Then came back on a couple of hours later. Now it's off.”

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• You need to bring it back to Best buy and let him know that it's messing up and they'll replace it

  Answered by dissapointed 3 years ago

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• To obtain warranty service please take your original receipt and the Product to any Best Buy store. For product support, please call 1-800-499-3964.

  Answered by Platinum Customer Care 3 years ago

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