Questions & Answers

Q: QuestionWhat is the write/read speed.? Is it usb 3.0 or 3.1?

Asked 3 years ago by scotty.

• A:Answer Hi there, It supports 5gbps. Gem Platinum Products

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionDoes this work to transfer sd card. to iPad Pro?

Asked 3 years ago by Kjbana.

• A:Answer Yes. This adapter works for iPad. Dina | Insignia Support | https://www.insigniaproducts.com/contact-us

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionCan I hook this to my car enterainment system and play my music on the SD card?

Asked 3 years ago by Pippen.

• A:Answer Yes. Rudson S.| Best Buy Support.

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionWill this read and transfer RAW file images?

Asked 3 years ago by Krashum.

• A:Answer Hello Krashum, Yes this read and transfer files. Louise Platinum Support

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionI'm not sure if it's a storage issue (I just cleaned up my computer's storage & I am not even occupying 50% of my Local Disk)... but this reader does not seem to be compatible with my Samsung Galaxy Book S. It is crashing when I connect it every time.

Asked 3 years ago by Hannah.

• A:Answer Hi Hannah, It's compatible with iMac, iPad, Windows and USB-C devices. Platinum Support Lea www.platinumproducts.com/support

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionWill this work plug and play with my Amazon fire tablet? The reader came with no instructions.

Asked 3 years ago by 41Dodge.

• A:Answer This memory card reader is compatible with iMac, iPad, Windows and USB-C devices.

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionCan I use this device to transfer pictures and videos from my iPad an iPhone to a SD card?

Asked 3 years ago by tyedye3565.

• A:Answer I know i can do it with my phone but my phone is a samsung, if your phone has a C changing port i would say yes!

  Answered 3 years ago by HappymommyVerified Purchase

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Q: QuestionI have older pc and can only use usb 2.0. What can I do to transver my images?

Asked 3 years ago by nono.

• A:Answer This product is USB-C only.

  Answered 3 years ago by RichyVerified Purchase

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Q: QuestionWill this be compatible with a CF card?

Asked 3 years ago by annabanana.

• A:Answer no

  Answered 3 years ago by TheMisterCleanVerified Purchase

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Q: QuestionDoes this work in transfer of pics from SDXC card to Samsung S6 lite tablet .?

Asked 3 years ago by Sam.

• A:Answer This product works with most USB-C devices and SD / microSD cards.

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionI see so many of these listed but they never list their speeds.

Asked 3 years ago by RWSpeed.

• A:Answer This card reader support 5 Gbps transfer rate, for high-speed data transfer between your devices.

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionDoes this work with an Android LG LML414DL phone? And is it good with transferring files that aren't images?

Asked 3 years ago by Wilfy.

• A:Answer This memory card reader works with most USB-C devices. It supports 5 Gbps transfer rate for high-speed data transfer between your devices.

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionWill this work with my military common access card?

Asked 3 years ago by Mary.

• A:Answer No, this device does not read military cards.

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionWill this work for my iPad mini (6th generation)

Asked 3 years ago by RowT.

• A:Answer This Memory Card reader is compatible with an iPad that has USB-C.

  Answered 3 years ago by Platinum Customer Care

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Q: QuestionDoes this read military CAC IDs?

Asked 3 years ago by LJG.

Q: QuestionWill this work with an Ipad Air 4?

Asked 4 years ago by EJohn.

• A:Answer no

  Answered 3 years ago by TheMisterCleanVerified Purchase

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Q: QuestionWill this product work for my Mac book AIR??

Asked 4 years ago by Ashlee.

• A:Answer This product works for Mac with USB-C.

  Answered 4 years ago by Platinum Customer Care

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Q: QuestionCan you attach the end of this cord on the card reader to a samsung s8 active cellphone. Thanks

Asked 4 years ago by Leslie.

• A:Answer yes! worked with my samsung!

  Answered 3 years ago by HappymommyVerified Purchase

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Q: QuestionWil this work with an HP chromebook

Asked 4 years ago by SGTEXAS.

• A:Answer Indeed it will.Without issues.

  Answered 4 years ago by PaulusVerified Purchase

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