Questions & Answers

Q: QuestionWhat kind of cable for audio and video does it have? I'm not very techie and I'm trying to figure out what kind of HDMI to USB 2.0 adapter I need for this to be able to work on my computer. Please and thank you!

Asked 5 years ago by TracyM20.

• A:Answer It only has HDMI cable. Most of the latest monitor comes with HDMI port but if yours don't have, you will need an adapter.

  Answered 5 years ago by Arijit

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Q: QuestionIs It New Used Or Refurbished?

Asked 5 years ago by Issa.

• A:Answer Brand new!

  Answered 5 years ago by Bestbuyistrash

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Q: QuestionI am having a hard time purchasing a PS4 and the website states the closest is 250 miles away from my area? Where can i locate a PS4 for pick since it doesn't look like shipping is an option anymore?

Asked 5 years ago by Depacke.

• A:Answer Shipping is still available, but you either have to order from the website or call the 1-800 customer service number

  Answered 5 years ago by PrincessishVerified Purchase

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Q: Questionis it a brand new ps4 consele goet

Asked 5 years ago by thefortnite.

• A:Answer Yes You want only New with the warranty in case it doesn't work out of the box.

  Answered 5 years ago by DODGER6

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Q: QuestionIf i buy this PS4 now, can i trade it in on your website for a PS5 ( i don't mind paying the extra difference of course) when the PS5 becomes available?

Asked 5 years ago by munyaelliott.

• A:Answer Yes, Best Buy has trade-in program in their website. You can do it.

  Answered 5 years ago by Arijit

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Q: QuestionSo if I bought this I would have 0 problems with it ? And it comes with every cord brand new ?

Asked 5 years ago by Billy.

• A:Answer I had no problems at all with ours. Everything was new. Got it hooked up soon as we got it home and were playing on it that night. Hope this helps!

  Answered 5 years ago by Angellicia

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Q: QuestionWhich models of ps4 have the 5Ghz wifi option. I currently have the OG ps4 and it does not pick up my wifi signal. Looking to get one that will work with my wifi connection. Thanks!

Asked 5 years ago by racing.

• A:Answer I just bought a 1TB Slimand it connects to WiFi simply

  Answered 5 years ago by Zyuranger

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Q: QuestionIs this model still available?

Asked 5 years ago by SonyPlayer.

• A:Answer Yes it's still available

  Answered 5 years ago by DODGER6

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Q: Questionis it 110v power for the USA?

Asked 5 years ago by buyer.

• A:Answer It plugs right into a wall socket or surge bar, I'm in the states. Hope this helps!

  Answered 5 years ago by Angellicia

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Q: QuestionIs this a slim ps4?

Asked 5 years ago by AikBalls.

• A:Answer Yes but only last 2 years bought brand new

  Answered 5 years ago by troyDuckett

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Q: QuestionIs the controller wireless or do I have to buy a wireless one?

Asked 5 years ago by Ariana.

• A:Answer Wireless of course

  Answered 5 years ago by MikeVerified Purchase

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Q: QuestionCan I play Microsoft flight simulator on this console

Asked 5 years ago by RD.

• A:Answer Sadly no

  Answered 5 years ago by Console

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Q: QuestionWhat does this package include?

Asked 5 years ago by Jonathan.

• A:Answer It comes with the console,hdmi wire,and one shock controller.

  Answered 5 years ago by LuisVerified Purchase

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Q: QuestionHey, I was wondering can u make me happy. I really want this item u r selling. Can i get a chance to get it for free please:) I am stuck with a xbox 360:(

Asked 5 years ago by kayiah.

• A:Answer Are you asking Best Buy, a major retailer, to give you a free PS4? That’s not gonna happen.

  Answered 5 years ago by Ben33

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Q: QuestionIs this the ps4 slim

Asked 5 years ago by Billy.

• A:Answer yes it is the ps4 slim

  Answered 5 years ago by adbrosa

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Q: QuestionDoes this playstation come with a warranty

Asked 5 years ago by Mikey.

• A:Answer You have to buy the warranty separately.

  Answered 5 years ago by MckinseyP

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Q: QuestionWhat is the warranty ?

Asked 5 years ago by Ash.

• A:Answer I think a one year.

  Answered 5 years ago by Teee

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Q: QuestionWhen will this be back in stock??

Asked 5 years ago by Prizz.

• A:Answer When I went to buy my ps4 it was out of stock but then back in stock the next day so I’d assume pretty quick

  Answered 5 years ago by Jonas

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Q: QuestionWhen will y’all restock again?

Asked 5 years ago by Anonymous.