Questions & Answers

1-10 of 13 Questions
  • Question
    What app do I use?   (5 Answers)

    By Anonymous December 2, 2016.

    Answers
    • Best 
      Answer

      The app to use for this model would be named Duo-Link 4 in the app store.

      By PNYChampionSupport December 6, 2016.

    • Question
      Will this download all my pictures directly to the USB so if I wanted to print them out I can plug the USB in my computer and all my pictures will show up ?   (5 Answers)

      By Sam February 2, 2017.

      Answers
      • Best 
        Answer

        Yes, it is designed to be a medium to transfer photos from an iPhone or other Apple device with a lightning port and other files to the USB connector (and vice versa). The USB connector can then be plugged into a PC, laptop, etc to access the contents stored on the USB thumb drive end.

        By lnj3312 February 3, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Plus Member
    • Question
      why is it that the bigger memory 128 gb is cheaper than the 64 gb?   (0 Answers)

      By Anonymous August 3, 2017.

    • Question
      Will this back up my photos from my iPhone 6S+   (2 Answers)

      By Anonymous August 2, 2017.

      Answers
      • Answer

        Yes

        By Brendini August 19, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      I want to download over 6000 photos from my iPhone 5s how long do you think it could take to do this? I have a picture keeper & it can't do more than 20 pic at a time & its taking forever.   (2 Answers)

      By Mel July 4, 2017.

      Answers
      • Answer

        This one is very fast. I transferred 2700 photos in just a couple of minutes

        By Brendini August 19, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      can I save videos   (3 Answers)

      By fishon May 5, 2017.

      Answers
    • Question
      Will the PNY duo-link for iPad/iPhone work on an iPhone 7?   (2 Answers)

      By Helpme April 16, 2017.

      Answers
      • Answer

        Sure. I have it iPhone 7 works wonderful

        By M4rth May 13, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Can I move files from iPad Apps to the Pny Duo-link drive - Specificly PDF files in iBooks, Excel files in Excel App, Doc files in Word App?   (1 Answer)

      By BulOx January 7, 2017.

      Answers
      • Answer

        Hello, The answer to yoru question is no, the DUO Link and its application do not have the ability to transfer these types of files from the iPad to the DUO Link. PNY Brand Champion

        By PNYTechnicalSupport January 18, 2017.

      • Question
        will this back up my ipad air 2 ?   (5 Answers)

        By Elias December 10, 2016.

        Answers
        • Answer

          Hello, Backing up your tablet is not a function of the DUO Link device. You can only back up certain content (ie: locally stored pictures, contacts). PNY Brand Champion

          By PNYTechnicalSupport January 18, 2017.

        • Question
          WILL THIS WORK ON MY IPAD 2?   (3 Answers)

          By Anonymous November 21, 2016.

          Answers
          • Answer

            Hello, This device requires an iPad 4th Generation or better in order to function. You can view a list of compatible devices at http://www.pny.com/qr/duo-link/duo-link-otg-usb-3-0-flash-drive-for-iphone-ipad-la01 . PNY Brand Champion

            By PNYTechnicalSupport January 18, 2017.

          Best Buy is not responsible for answers provided by Community Answers, Customers, or other third parties. Accuracy not guaranteed. Terms and Conditions