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You will need to go into sound settings on your TV and make sure HDMI arc or e-arc is on. With Samsung tv's it's sometimes labeled as hdmi-cec in the settings and then verify that you are plugged into the HDMI that's labeled arc or e-arc usually it's HDMI input two but on some newer TV's with HDMI 2.1 it's input three
Sorry, there was a problem. Please try again later.Hi Kitz, I suggest checking to make sure your HDMI cable is connected to the ARC port on your TV, and that you have activated HDMI Control (CEC) on your TV.
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