Have given a few as gifts and have one in a small room with a small flat screen. Works great until the sub and the speaker lose sync. Have tried for hours to resync and no joy. Can't understand why but it is basically useless at this point. null

Question

Polk Audio · Accepted Answer

We would like to apologize for the issues you are experiencing with the MagniFi Mini sound bar. We'd like to learn more about your specific situation and make things right by providing some information and/or troubleshooting to help resolve the issue. Please reach out to Polk Audio General Customer Service #800-377-7655. You can also get in touch by email https://support.polkaudio.com/ We look forward to speaking with you and restoring your trust back in Polk.

Answered by Polk Audio 4 years ago

“Have given a few as gifts and have one in a small room with a small flat screen. Works great until the sub and the speaker lose sync. Have tried for hours to resync and no joy. Can't understand why but it is basically useless at this point.”

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