“My head set will not charge got one 2 months ago won’t charge got another on 2weeks ago now it won’t charge what do I do?”
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We're sorry to hear this. Please rest assured that we take the quality of our products very seriously, and scenarios like these are very unlikely. To troubleshoot your unit, try using a different, micro-USB cable and make sure you're using a 5-volt wall charger. You might also want to ensure the unit's firmware version is up to date through our Hub Software for Desktop. We would also like to share a few tips to take into account in order to extend the battery life of our products: https://bit.ly/35IMed5. If you require further assistance, feel free to contact our Customer Care Team at: 1-855-765-7878
Sorry, there was a problem. Please try again later.I have owned these same bluetooths for years now and never had a problem with any of them and not the same problem with 2 different ones; if I had to guess I would ask you if you have tried charging them with a different plug? Or is your 110 plug charger bad? Just guessing on my part. They are really a very good bluetooth.
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