Questions & Answers
- Model:
- PW-601088
- |
- SKU:
- 4961872
Highly rated by customers for: Water Temperature, Ease of use, Bottom Loading
Page Showing 161-163 of 163 questions
Q: QuestionHow do I change the temperature of water on the bottom loading water cooler to a much cooler temp. It is just room temp right now.
Asked by Blake.
- A:Answer Bottom loader dispensers do not have a room adjustment. If you have not tried it, turn off switches on the back and unplug your machine. While the machine is turned off and unplugged, dispense about 4 cups of water from the cold dispenser. Then, plug the machine back on and turn on only the green switch. Allow one hour for the unit to cool the water before checking the temperature. If this does not work, please call us at (844) 237-7466 Monday-Friday between the hours of 10 am and 6 pm EST.
Answered by PrimoWaterCustomerService

Q: QuestionThe cooling motor runs all the time and after a bit it won't dispense any water from the cold side. I unplug it and let it sit it will eventually deliver water. Seems like it freezes the tip or something. How do I fix this?
Asked by doodlebugger.
- A:Answer I’ve had mine for just over a year,same problem. I took the top of, got into the reservoir and it was frozen solid with ice. I turned off cold water switch and water started to run again after it thawed. Tryied the cable box fix of unplugging for a time and plugging back in but no luck, still freezes up. Any suggestions? $250 for room temp seems expensive to me.
Answered by Anonymous
Q: QuestionHow to clean the prob ????
Asked by Sherry.
- A:Answer The bottle probe can be cleaned with a damp cloth and dish soap.
Answered by PrimoWaterCustomerService
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