A:AnswerI have an HP OFFICEJET 6962 which was also printing out blank sheets and had documents stuck in que. Setup in home appointment was not able to fix over the phone. Service agent had to come out and re-set up the computer to read the laptop but all documents in que where lost. Problem was fixed.
A:AnswerHi there. Thanks for reaching out about this. We might be able to fix it if you bring the unit in. But we'd recommend probably an in home appointment because being a Wi-Fi product, it's best diagnosed in the home. To get started, you can either reach out to your local Best Buy store or contact us at (800) GEEK-SQUAD or (800) 433-5778.
A:AnswerMy printer did that too during the installation and the technician said it was defective and boxed it back up and I took it back to Best Buy. I was replaced within minutes. They were very nice about replacing it. No hassle at all.
A:AnswerThanks for your question, Susan. We'd love to help setup your new printer. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778, so we can assess your needs and what plan(s) you have.
A:AnswerGetting the home office in shape can be fun and exciting. To ensure you get the right services for your installation, please call us at (800) GEEK-SQUAD or (800) 433-5778.
