Questions & Answers

Q: QuestionWhat is the stride length of the ProForm Carbon EL elliptical?

• A:Answer The ProForm Carbon EL elliptical has an adjustable stride length of 19 inches.

Q: QuestionWhat is the maximum weight capacity of the ProForm elliptical?

• A:Answer The ProForm Carbon EL elliptical has a maximum weight capacity of 275 lbs.

Q: QuestionCan I listen to music through the ProForm elliptical?

• A:Answer Yes, the ProForm elliptical has an audio auxiliary port and dual 2-inch speakers so you can listen to music or videos.

Q: QuestionHow many resistance levels does the ProForm elliptical have?

• A:Answer The ProForm elliptical has 18 digital resistance levels.

Q: QuestionDoes this ProForm elliptical come with a warranty?

• A:Answer Yes, the ProForm Carbon EL elliptical comes with a 10-year frame warranty and a 1-year parts and labor warranty.

Q: QuestionCan anyone please tell me how to access the onboard pre-installed workout - without using iFit?

Asked 3 years ago by Lin.

• A:Answer You can’t. I recommend using a visa gift card cause they are almost impossible to cancel. Website, app, phone settings don’t allow u to cancel even though when you call it txt you instructions on how to cancel subscription. You have to call and wait to speak to someone.

  Answered 3 years ago by RayrayVerified Purchase

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Q: QuestionDoes the EL come with HD Touchscreen?

Asked 3 years ago by Jeanie.

• A:Answer Jeanie No. The Carbon EL has a 5” high contrast digital display to track your stats. The touch screen shown in the pictures on this listing show what the console looks like with a tablet of your own resting upon it. The console itself has the digital display at the top and buttons to adjust the speed, incline, resistance and volume. If you would like more information, email [email protected]. Thanks - ProForm

  Answered 3 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat height should your ceilings be in the room?

Asked 3 years ago by Chris.

• A:Answer Chris This model’s footholds will be about 20” from the floor maximum. If you add about two feet to the user’s height, this would be the minimum recommended ceiling height for using this elliptical. If you have further questions, contact us at [email protected]. Thanks - ProForm

  Answered 3 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat is the weight limitation

Asked 3 years ago by Peachy.

• A:Answer 275

  Answered 3 years ago by ReikoVerified Purchase

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Q: QuestionHi, suddenly it stopped working. Tried unplugging and plugging but no luck. I can’t find a reset button or turning on anywhere.

Asked 3 months ago by Jryze.

Q: QuestionCan this be moved easily from one room to another?

Asked 1 year ago by Caro.

• A:Answer Yes you can with the wheels

  Answered 5 months ago by AshleyNVerified Purchase

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Q: QuestionHello, my old elliptical machine is done and I'm thinking of replacing it with the ProForm carbon EL. My question is if the box it comes in can fit through a normal side door (not the car door) to my garage? Thanks!

Asked 1 year ago by jkeeg101.

• A:Answer Yes. My doorways are not that wide and the box it came in fit through without a problem.

  Answered 1 year ago by BridgetB

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Q: QuestionIs a membership required to use this machine? Can it be used without the ifit robbery?

Asked 1 year ago by DingoBoy.

• A:Answer A membership is not required to use this machine.

  Answered 1 year ago by BridgetB

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Q: QuestionWhat is the stride length

Asked 1 year ago by Fred.

• A:Answer Fred This elliptical has a 19-inch adjustable stride length. This allows for many users of different heights to use this machine. Let us know if you have any questions and we’ll be happy to help. You can contact us at (833) 680-4348 or by email at [email protected]. Thanks! – ProForm – Powered by iFIT

  Answered 1 year ago by iFIT - MANUFACTURER

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Q: QuestionHow do I access the 30 iFit membership?

Asked 2 years ago by Lizzie.

• A:Answer It's an app you can find in the App Store.

  Answered 1 year ago by BridgetB

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Q: QuestionHello, Doe's this illipticle have a pulse reader beside the chest strap?. Thanks. Greg

Asked 2 years ago by greg.

• A:Answer No

  Answered 2 years ago by BabeVerified Purchase

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Q: QuestionInstructions how to assemble machine care to view ahead

Asked 2 years ago by Nickey.

• A:Answer Found via google search. Watch connecting the power cord to the console

  Answered 1 year ago by DouglasBVerified Purchase

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Q: QuestionWhat is the stride length of this machine?

Asked 3 years ago by willreview4food.

• A:Answer AB The stride length on our Carbon EL Elliptical is adjustable from 17.5” to 19”. This helps any user to get a great workout in tailored to their height needs. You can find us at (833) 680-4348 or email us at [email protected] if you have further questions. Thanks! - ProForm - Powered by iFIT

  Answered 3 years ago by iFIT - MANUFACTURER

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Q: QuestionHow much does it way all put together?

Asked 3 years ago by Anonymous.

• A:Answer weighs About 200 lbs

  Answered 1 year ago by DouglasBVerified Purchase

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