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junglerunner Great question! If your machine needs to be repaired, the parts will arrive at your home and you can personally install them. We are always here to help if you need assistance with the repair. If you would rather have someone else repair it for you, a technician can be scheduled to repair the unit. This would be an additional cost to the price of the elliptical. If you have any further questions, we can be contacted directly at: [email protected] and will be happy to help you. Thanks! - ICON Health & Fitness
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