Questions & Answers

Q: QuestionThe display screen says No Bootable Device Hit any key - the screen will not come on. We have turned off and unplugged it and tried again - same result.

Asked 3 years ago by Cjtaylor24.

Q: QuestionProForm - Pro 12.9 Elliptical - Black/Silver/Red, does that come 1 year membership as a compulsory program along with the product or how to register, if not?

Asked 5 years ago by Charlie.

Q: QuestionWhat tools are needed for setup

Asked 5 years ago by Queen.

• A:Answer Please visit www.iconservice.com and download the manual to see the tools needed and assembly steps. Model PFEL31115

  Answered 5 years ago by iFIT - MANUFACTURER

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Q: QuestionDoes it come with the tablet holder?

Asked 5 years ago by Anonymous.

• A:Answer Yes, it does.

  Answered 5 years ago by iFIT - MANUFACTURER

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Q: Questiondoes the web-enabled touchscreen allow to also browse internet news, email, streamed content etc?

Asked 5 years ago by tw.

• A:Answer No, but you could do that on your own device that you put in the tablet holder and multi task if you wish. The tablet is not included. The unit comes with a touch screen as well pictured below the tablet, but it can only be used to control the equipment.

  Answered 5 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat are the dimensions of the box it comes in?

Asked 6 years ago by Needcoffee.

• A:Answer The box dimensions are 32.68" H X 18.50" W X 78.35" L and weighs 289 pounds.

  Answered 6 years ago by iFIT - MANUFACTURER

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Q: QuestionIs the monitor electric or battery powered?

Asked 6 years ago by Jan.

• A:Answer Hi Jan, this Elliptical just plugs into a regular wall outlet with AC 120 Volts.

  Answered 6 years ago by iFIT - MANUFACTURER

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Q: QuestionIf delivery is free is the installation free as well? Is there a benefit to use a Best Buy Credit Card?

Asked 6 years ago by AngiBaby3367.

• A:Answer Hi, this forum is for the manufacture to respond to questions. You will need to contact Best Buy to have your questions answered. To hire a professional installer please call 800-445-2480.

  Answered 6 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat if the return policy of this machine? Can it be returned to the store?

Asked 5 years ago by Samm.

• A:Answer Please contact the store. I'm responding as the manufacturer.

  Answered 5 years ago by iFIT - MANUFACTURER

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Q: QuestionWhat is the step-up height?

Asked 6 years ago by Jordie.

• A:Answer The step-up height is approximately 20".

  Answered 6 years ago by CommunityAnswer

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Q: QuestionHow can I access the onboard, non-iFit workouts?

Asked 6 years ago by Amanda.

• A:Answer Hi Amanda, as long as you are connected to WiFi you should just be able to push the buttons and use the 34 on board workouts that don't require an iFit subscription.

  Answered 6 years ago by iFIT - MANUFACTURER

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