A:AnswerS
Be assured that if you should have any concerns about this treadmill, we are available to help. This unit is protected with a 10-yr frame warranty, 2-yr parts warranty, and 1-yr labor warranty. Contact us at [email protected] if you have questions.
To find out more about return policies at BestBuy, please reach out directly to their customer service.
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A:AnswerQuestion
This treadmill will arrive in a box measuring approximately 14.5”H x 32”W x 83.5”L and weighing 262 lbs.
If you have any further questions, please email [email protected].
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A:AnswerSorry, this model and other ProForm models will not cast to a TV or have compatibility to stream other content on the console.
For security concerns and member safety, unauthorized 3rd party applications are not approved on the machine as they can cause security/safety issues on the machine. Other apps are not meant to be streamed on our consoles because they can interfere with the interactive workouts. For further information, visit ifit.zendesk.com and search “diagnostic android desktop.”
If you have more questions, email us at [email protected].
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A:AnswerTrubalu
The front and rear rollers on this treadmill are approximately 2 inches, machined, and the roller guards are part of the deck rail. The roller pulley is 2.45 inches.
If you have further questions, email us at [email protected].
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A:AnswerSam91Sam91
Our consoles are compatible only with the iFIT workout library. If you wish to use Netflix, YouTube, or another streaming app, you will need to use your own device. A tablet holder can be purchased separately if needed.
Contact us at [email protected] for more information.
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A:AnswerWe’re sorry this feature is not available on our consoles, which are compatible with the iFIT app only. If you wish to use another app or streaming service while on this treadmill, you can use your own device. Sound can be directed through the console speakers from a separate device.
Let us know if you need more information by emailing us at [email protected].
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A:AnswerFrom what I’ve seen yes to second floor. Just no more than 3 flights of stairs. You have to clear a path and check dimensions that box will fit through doorways.
A:AnswerNo, please don't attempt to use Peloton with a ProForm treadmill.
ProForm equipment is compatible to be used with iFIT only.
Email us at [email protected] if you need more information.
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A:AnswerLenny
The arms are straight, extending out on either side of the user area above the belt, as shown in the provided pictures. They measure approximately 15 inches from the point of connection with the console equipment.
Let us know if we can offer any more assistance by emailing us at [email protected].
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A:AnsweriFIT has changed the subscription payment period from annually to monthly to allow more affordable payment options. As a result, free trial offers are subject to change; however, the offer advertised at the time of your purchase will be honored. *Note: On most products, the free trial period is 30 days.
Feel free to reach out to us any time with more questions at [email protected].
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A:Answerotilopih62
The full-color touchscreen included in your machine’s console will run all the features of this treadmill including iFIT.
If you still need to attach another device to your console, tablet holders are available to purchase separately and attach to your machine.
Contact support.proform.com or call 888-533-1333 to make this purchase.
Or you can email us directly at [email protected].
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A:AnswerNewBuyer
Without an iFIT membership, you have limited access to a select few iFIT workouts in the library that remain unlocked for your use. You also will have the ability to use all the features of your equipment using manual mode.
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A:AnswerMamalove
When folded up, this equipment measures 69.5”H x 35.3”W x 44.6”D.
Email us if you have further questions at [email protected].
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A:AnswerEven though the description on Best Buy says 30 days, a one year iFit code came inside the box (my treadmill was delivered on 9/15/21). I used that code at set up my iFit account and it worked. Maybe they are phasing out the one-years but some boxes still have the card/code inside
A:AnswerHi there
ProForm is a global company sourcing product components from many different partners throughout the world.. All of our products are designed in the U.S. and some are assembled here as well. A variety of products are assembled in other quality facilities around the world.
Email us at [email protected] for more information.
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