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Mine did the same the first time. I reached out to I fit support and they gave me these instructions which worked for me: To enabled Privilege Mode (Tap 10X, wait 5 sec, tap 10X) Swipe down from the top of the screen to open the Android menu, select the "gear" Icon in this dropdown. Use the back button and enter into "Security" and make sure that Unknown Sources is checked Select the circle icon at the bottom of the page and go into the Drawer icon Open up the browser Download the latest iFit Admin App at http://ifit.io/admin-app Download the latest iFit App at http://ifit.io/standalone Once both apps are downloaded, go to the dashboard by clicking the circle button at the bottom of the page, open the app drawer, and open up the Downloads app If the files say "queued", make sure you only have one remembered network in your WiFi settings, turn WiFi off and then back on From downloads install the Admin App, and then the Console App by tapping on the file If you get the question, Do you want to make changes to new or all? - Select ALL. Once both apps are installed. Click the circle, Circle with 6 dots and select the app iFIT Cardio The console will reboot When you are back in the dashboard, or the "Hello" screen, tap on the profile icon in the bottom right corner and select "settings" this will take you to the iFit Application settings. Next go to "maintenance", the bottom half of the screen should be empty grey space. In that empty space, you need to tap a code into the screen. Tap 10 times (somewhat quickly) then wait a FULL 5-7 seconds, then tap 10 times again in the same spot, if successful you will briefly see a message: "Setting privilege mode: False". All set! Your machine is now up to date! If you still have issue reach out to I fit support and they will help.
Sorry, there was a problem. Please try again later.yahk Thank you for your purchase and question! We will be happy to assist you directly regarding the update error you are experiencing on your treadmill. Please email us directly at: [email protected] so we can help you further. Your personal case ID number is: 1-R100986. Thanks! - ProForm
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