Questions & Answers

Name: ProForm - SMART Power 10.0 - Black
Brand: ProForm
SKU: 6358891
Price: 199.99 USD
Rating: 4 (103 reviews)

ProForm - SMART Power 10.0 - Black

Model:: PFEX16718; |
SKU:: 6358891

User rating, 4 out of 5 stars with 103 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 76 questions

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Questioncan i use a x wide gel memory saddle seat for my smart pro form 10.0
Asked 2 years ago by linda.
- Answer Linda Great question! The seat on this bike can be used with gel seat covers to make the saddle more comfortable if needed. Most seat covers should work great as this is a standard bike saddle. Feel free to reach out if you have further questions, you can find us by emailing Support@iFIT.com or by calling (833) 680-4348. Thanks! – ProForm – Powered by iFIT
  Answered 2 years ago by iFIT - MANUFACTURER
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QuestionMy sister is vertically challenged. She is 4'7" and has short legs. She currently uses a Trainer w a 24" bike attached. Does the seat adjustment go low enough for shorter people to be able to use?? I dont have a local store to see the machine in person.
Asked 2 years ago by YanV.
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QuestionThe seat and Handle bars slide back and forth. I can not get this to stop. They are tightened all the way. Do you have any suggestions?
Asked 3 years ago by Don.
- Answer Don It is very uncommon for the handlebars and seat to slide back and forth when they are fully tightened. In order to assist further, we will need more information from you. Please reach out to us at (833) 680-4348 or visit us online at my.iFIT.com where we will be happy to help. Thanks! - ProForm - Powered by iFIT
  Answered 3 years ago by iFIT - MANUFACTURER
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QuestionDoes it still come wit one year ifit membership?
Asked 3 years ago by Worthit.
- Answer No, 30 days.
  Answered 2 years ago by BBJuf
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Questionso having problems with my console not powering we tried to do the reset button with the paper clip and that didn't work to turn it back on. Check the power to all plugs and they all had power to them. But console still will not turn on.
Asked 3 years ago by Sonya.
- Answer Have same problem . Seems these bikes have bad consoles
  Answered 1 year ago by Anonymous
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QuestionHello, I really want to put my bike in the garage because I don’t have no where else but I wondering will the bike get damage if I place in the garage?
Asked 3 years ago by Garage.
- Answer Garage Great question! We recommend keeping all fitness equipment indoors to keep it in the best condition possible. Placing this unit in the garage can expose the bike to water and dust which can damage the machine overtime. Exposure to water and dust may void the included warranty on this bike. When fully assembled, the footprint of this unit is 56.5” L x 21.9” W x 52” H. Our SMART Power 10.0 Bike does feature front mounted wheels so you can easily move the bike to different locations around your home if needed. Feel free to contact us if you have any other questions. You can find us at (833) 680-4348 or by emailing Support@iFIT.com. Thanks! - ProForm - Powered by iFIT
  Answered 3 years ago by iFIT - MANUFACTURER
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Questioni am 285 lb, can i use this product?
Asked 3 years ago by Worthit.
- Answer Bobby Great question! The user weight capacity on our SMART Power 10.0 bike is 250 pounds. This is the highest weight that the unit was tested to. While a unit may be able to withstand a higher weight, if damage should occur on your treadmill your warranty may be void because the usage did not align with recommendations. You’re welcome to reach out to us directly if you have further questions. You can find us at (833) 680-4348 or by emailing Support@iFIT.com. Thanks! - ProForm - Powered by iFIT
  Answered 3 years ago by iFIT - MANUFACTURER
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QuestionCan I connect my blue tooth earbuds to this bike?
Asked 4 years ago by Marie.
- Answer Marie This bike’s bluetooth capabilities only connect with Smart heart rate monitors. To listen with headphones or ear buds, you will need to be able to plug into the machine using a 3.5 mm male audio cable. Contact ce@ProForm.com if you need more information. Thanks- ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionI have a severe allergy to natural rubber latex. Does the drive belt (part #46), or the grippy surface material on the handlebars contain natural rubber latex or is it 100% synthetic? If synthetic, what material is the belt and handle grips made of?
Asked 4 years ago by LatexAllergic.
- Answer LatexAllergic The handles on this model are dipped in polyurethane and may come in contact with machinery used to process products with latex. We are here to help. If you have further questions, email us at ce@ProForm.com. Thanks! - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionI just got the ProForm power 10 from Best buy looks great and everything. But I can't seem to get any resistance with the magnet it's very hard to pedal on one as it is on 22. Please help me with this is extremely frustrating any tips tricks anything ?
Asked 4 years ago by Kyleb.
- Answer Kyleb Thanks for reaching out. If resistance is not changing correctly, you may want to check your resistance cable to ensure it is routed correctly on the motor pulley. Instructions for this process are best given through a pdf we have on file. Contact us at ce@ProForm.com with the case number, 1-R101903, and describe your issue in detail. You may want to attach a short video showing the problem and ask specifically for the service notes #MM4-103 that gives instructions to adjust the resistance cable. Thanks - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionIf I choose not to subscribe to iFit services and just want to go on a free ride, what metrics (such as Cadence) are visible in manual mode?
Asked 4 years ago by SpinningNoob.
- Answer SpinningNoob This console offers several display modes that show workout information. You can touch the + symbol to view statistics or charts or the center of the screen to view more display mode options. These metrics are all available in manual mode. Email us at ce@ProForm.com if you have further questions. Thanks - ProForm
  Answered 4 years ago by iFIT - MANUFACTURER
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QuestionWhat is the voltage output and polarity of the power supply?
Asked 5 years ago by Rickon10.
- Answer 12 Volts at 2.0 Amperes. Center pin of output cable is listed as positive conductor.
  Answered 2 years ago by johnb
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QuestionHas anyone else had the problem of not being able to tighten the screws on the long console rod close to the handle bars?
Asked 5 years ago by Help.
- Answer I think you’re talking about the rod for the screen? That is tricky. You would use both of the larger hex/Allen wrenches that came with the install. Tilt one wrench all the way up against the handlebar & turn the other to tighten - or turn both in opposite directions at the same time.
  Answered 5 years ago by Anonymous
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QuestionI just assembled the bike and I am trying to move the consol to the left or right. Does it not have this feature? When I purchased the bike the video clearly shows this function.
Asked 5 years ago by Adri.
- Answer Adri Thank you for your purchase and feedback. You are correct, the console on this bike does have the ability to swivel left and right. If your console is not able to move left and right, please contact us directly so we can assist you further. You can email us directly at: ce@proform.com where we will be happy to look into this problem. Your personal case ID number is: 1-R100348. Thanks! - ICON Health & Fitness
  Answered 5 years ago by iFIT - MANUFACTURER
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QuestionWhere do you plug in the power cord?
Asked 5 years ago by cwebb.
- Answer Back of machine near floor , in between little wheels
  Answered 5 years ago by Jiblet
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QuestionIs there bluetooth to connect my wireless earphones? If not, is there a plug to plug in headphones? The screen swivels to the side?
Asked 5 years ago by Sherry.
- Answer Hi, you can connect Bluetooth headphones. When you start a workout it gives you the option to connect a Bluetooth audio device. I've done this successfully.
  Answered 5 years ago by user456789
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QuestionCan I use the peloton app on this bike?
Asked 5 years ago by pam.
- Answer Pam Thanks for your question. The console on this exercise bike is controlled by iFit workouts or manual workouts. iFit provides you with interactive training sessions in the comfort of your own home. With the purchase of this bike, you will receive a one-year free membership to iFit. We hope this answers your question! If you have further questions, we are always here to help. We can be contacted directly at: ce@proform.com. Thanks! - ICON Health & Fitness
  Answered 5 years ago by iFIT - MANUFACTURER
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QuestionDoes it connect to iPhone or Apple Watch?
Asked 5 years ago by Wilko.
- Answer When it first booted and installed firmware updates it said the dreaded word for every Apple user - Android- so I’m thinking it isn’t going to ever connect to my iPhone or watch. I’ve tried & it hasn’t worked so far. I use the workout app in stationary cycle on my watch; the time, calories, distance match up to what the iFit on the bike says & that app syncs to your activity.
  Answered 5 years ago by Anonymous
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QuestionWhen is ICON planning to fix the auto resistance issue with these bikes— the resistance goes down when going up steeper hills despite bike been advertised as working correctly with hills. Lotsa complaints on FB about this issue.
Asked 5 years ago by Proformowner.
- Answer Proformowner Thanks for your feedback and question. We are sorry for the auto resistance issues you are experiencing. Are you experiencing these problems while doing iFit workouts or in onboarded workouts? We want to look further into the issue your bike is having. Contact us directly at: ce@proform.com with the personal case ID number: 120519, so we can make sure you are fully taken care of. Thanks! - ICON Health & Fitness
  Answered 5 years ago by iFIT - MANUFACTURER
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Questionhow difficult is it to assemble proform smart power 10.0 exercise bike
Asked 5 years ago by Anonymous.
- Answer It took a couple hours to do. I did it by myself the only reason why I took so long is because I had kids grabbing the parts
  Answered 5 years ago by Trini
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Showing 21-40 of 76 questions

Questions & Answers

ProForm - SMART Power 10.0 - Black

Q: Questioncan i use a x wide gel memory saddle seat for my smart pro form 10.0

Q: QuestionMy sister is vertically challenged. She is 4'7" and has short legs. She currently uses a Trainer w a 24" bike attached. Does the seat adjustment go low enough for shorter people to be able to use?? I dont have a local store to see the machine in person.

Q: QuestionThe seat and Handle bars slide back and forth. I can not get this to stop. They are tightened all the way. Do you have any suggestions?

Q: QuestionDoes it still come wit one year ifit membership?

Q: Questionso having problems with my console not powering we tried to do the reset button with the paper clip and that didn't work to turn it back on. Check the power to all plugs and they all had power to them. But console still will not turn on.

Q: QuestionHello, I really want to put my bike in the garage because I don’t have no where else but I wondering will the bike get damage if I place in the garage?

Q: Questioni am 285 lb, can i use this product?

Q: QuestionCan I connect my blue tooth earbuds to this bike?

Q: QuestionI have a severe allergy to natural rubber latex. Does the drive belt (part #46), or the grippy surface material on the handlebars contain natural rubber latex or is it 100% synthetic? If synthetic, what material is the belt and handle grips made of?

Q: QuestionI just got the ProForm power 10 from Best buy looks great and everything. But I can't seem to get any resistance with the magnet it's very hard to pedal on one as it is on 22. Please help me with this is extremely frustrating any tips tricks anything ?

Q: QuestionIf I choose not to subscribe to iFit services and just want to go on a free ride, what metrics (such as Cadence) are visible in manual mode?

Q: QuestionWhat is the voltage output and polarity of the power supply?

Q: QuestionHas anyone else had the problem of not being able to tighten the screws on the long console rod close to the handle bars?

Q: QuestionI just assembled the bike and I am trying to move the consol to the left or right. Does it not have this feature? When I purchased the bike the video clearly shows this function.

Q: QuestionWhere do you plug in the power cord?

Q: QuestionIs there bluetooth to connect my wireless earphones? If not, is there a plug to plug in headphones? The screen swivels to the side?

Q: QuestionCan I use the peloton app on this bike?

Q: QuestionDoes it connect to iPhone or Apple Watch?

Q: QuestionWhen is ICON planning to fix the auto resistance issue with these bikes— the resistance goes down when going up steeper hills despite bike been advertised as working correctly with hills. Lotsa complaints on FB about this issue.

Q: Questionhow difficult is it to assemble proform smart power 10.0 exercise bike

Most-viewed items

Questioncan i use a x wide gel memory saddle seat for my smart pro form 10.0

QuestionMy sister is vertically challenged. She is 4'7" and has short legs. She currently uses a Trainer w a 24" bike attached. Does the seat adjustment go low enough for shorter people to be able to use?? I dont have a local store to see the machine in person.

QuestionThe seat and Handle bars slide back and forth. I can not get this to stop. They are tightened all the way. Do you have any suggestions?

QuestionDoes it still come wit one year ifit membership?

Questionso having problems with my console not powering we tried to do the reset button with the paper clip and that didn't work to turn it back on. Check the power to all plugs and they all had power to them. But console still will not turn on.

QuestionHello, I really want to put my bike in the garage because I don’t have no where else but I wondering will the bike get damage if I place in the garage?

Questioni am 285 lb, can i use this product?

QuestionCan I connect my blue tooth earbuds to this bike?

QuestionI have a severe allergy to natural rubber latex. Does the drive belt (part #46), or the grippy surface material on the handlebars contain natural rubber latex or is it 100% synthetic? If synthetic, what material is the belt and handle grips made of?

QuestionI just got the ProForm power 10 from Best buy looks great and everything. But I can't seem to get any resistance with the magnet it's very hard to pedal on one as it is on 22. Please help me with this is extremely frustrating any tips tricks anything ?

QuestionIf I choose not to subscribe to iFit services and just want to go on a free ride, what metrics (such as Cadence) are visible in manual mode?

QuestionWhat is the voltage output and polarity of the power supply?

QuestionHas anyone else had the problem of not being able to tighten the screws on the long console rod close to the handle bars?

QuestionI just assembled the bike and I am trying to move the consol to the left or right. Does it not have this feature? When I purchased the bike the video clearly shows this function.

QuestionWhere do you plug in the power cord?

QuestionIs there bluetooth to connect my wireless earphones? If not, is there a plug to plug in headphones? The screen swivels to the side?

QuestionCan I use the peloton app on this bike?

QuestionDoes it connect to iPhone or Apple Watch?

QuestionWhen is ICON planning to fix the auto resistance issue with these bikes— the resistance goes down when going up steeper hills despite bike been advertised as working correctly with hills. Lotsa complaints on FB about this issue.

Questionhow difficult is it to assemble proform smart power 10.0 exercise bike