A:AnswerLinda
Great question! The seat on this bike can be used with gel seat covers to make the saddle more comfortable if needed. Most seat covers should work great as this is a standard bike saddle.
Feel free to reach out if you have further questions, you can find us by emailing [email protected] or by calling (833) 680-4348.
Thanks! – ProForm – Powered by iFIT
A:AnswerDon
It is very uncommon for the handlebars and seat to slide back and forth when they are fully tightened. In order to assist further, we will need more information from you. Please reach out to us at (833) 680-4348 or visit us online at my.iFIT.com where we will be happy to help.
Thanks! - ProForm - Powered by iFIT
A:AnswerGarage
Great question! We recommend keeping all fitness equipment indoors to keep it in the best condition possible. Placing this unit in the garage can expose the bike to water and dust which can damage the machine overtime. Exposure to water and dust may void the included warranty on this bike.
When fully assembled, the footprint of this unit is 56.5” L x 21.9” W x 52” H. Our SMART Power 10.0 Bike does feature front mounted wheels so you can easily move the bike to different locations around your home if needed.
Feel free to contact us if you have any other questions. You can find us at (833) 680-4348 or by emailing [email protected].
Thanks! - ProForm - Powered by iFIT
A:AnswerBobby
Great question! The user weight capacity on our SMART Power 10.0 bike is 250 pounds. This is the highest weight that the unit was tested to. While a unit may be able to withstand a higher weight, if damage should occur on your treadmill your warranty may be void because the usage did not align with recommendations.
You’re welcome to reach out to us directly if you have further questions. You can find us at (833) 680-4348 or by emailing [email protected].
Thanks! - ProForm - Powered by iFIT
A:AnswerMarie
This bike’s bluetooth capabilities only connect with Smart heart rate monitors. To listen with headphones or ear buds, you will need to be able to plug into the machine using a 3.5 mm male audio cable. Contact [email protected] if you need more information.
Thanks- ProForm
A:AnswerLatexAllergic
The handles on this model are dipped in polyurethane and may come in contact with machinery used to process products with latex.
We are here to help. If you have further questions, email us at [email protected].
Thanks! - ProForm
A:AnswerKyleb
Thanks for reaching out. If resistance is not changing correctly, you may want to check your resistance cable to ensure it is routed correctly on the motor pulley.
Instructions for this process are best given through a pdf we have on file. Contact us at [email protected] with the case number, 1-R101903, and describe your issue in detail. You may want to attach a short video showing the problem and ask specifically for the service notes #MM4-103 that gives instructions to adjust the resistance cable.
Thanks - ProForm
A:AnswerSpinningNoob
This console offers several display modes that show workout information. You can touch the + symbol to view statistics or charts or the center of the screen to view more display mode options. These metrics are all available in manual mode.
Email us at [email protected] if you have further questions.
Thanks - ProForm
A:AnswerI think you’re talking about the rod for the screen? That is tricky. You would use both of the larger hex/Allen wrenches that came with the install. Tilt one wrench all the way up against the handlebar & turn the other to tighten - or turn both in opposite directions at the same time.
A:AnswerAdri
Thank you for your purchase and feedback. You are correct, the console on this bike does have the ability to swivel left and right.
If your console is not able to move left and right, please contact us directly so we can assist you further. You can email us directly at: [email protected] where we will be happy to look into this problem. Your personal case ID number is: 1-R100348.
Thanks! - ICON Health & Fitness
A:AnswerHi, you can connect Bluetooth headphones. When you start a workout it gives you the option to connect a Bluetooth audio device. I've done this successfully.
A:AnswerPam
Thanks for your question. The console on this exercise bike is controlled by iFit workouts or manual workouts. iFit provides you with interactive training sessions in the comfort of your own home. With the purchase of this bike, you will receive a one-year free membership to iFit.
We hope this answers your question! If you have further questions, we are always here to help. We can be contacted directly at: [email protected].
Thanks! - ICON Health & Fitness
A:AnswerWhen it first booted and installed firmware updates it said the dreaded word for every Apple user - Android- so I’m thinking it isn’t going to ever connect to my iPhone or watch. I’ve tried & it hasn’t worked so far. I use the workout app in stationary cycle on my watch; the time, calories, distance match up to what the iFit on the bike says & that app syncs to your activity.
A:AnswerProformowner
Thanks for your feedback and question. We are sorry for the auto resistance issues you are experiencing. Are you experiencing these problems while doing iFit workouts or in onboarded workouts?
We want to look further into the issue your bike is having. Contact us directly at: [email protected] with the personal case ID number: 120519, so we can make sure you are fully taken care of.
Thanks! - ICON Health & Fitness
