“I'm not heard nor can I hear when I am on a phone call or whatsapp call and the headphones (md 2021) are wireless connected to the phone (with dongle in USB-c). They only work when they are connected via 3.5mm jack. What can I do in this case?”

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• You have to adjust the sound settings, switch to Razer headphones. And when you're done, you have to set it back to your default again. Very annoying.

  Answered by MRM8 2 years ago

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• The apps alone might not support how razer transmits their Bluetooth data via dongle I would also check settings in both apps as well as the phones settings to make sure it’s reading the microphone

  Answered by TABLETOVERLORD 3 years ago

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• Kindly contact Technical Support for further assistance regarding the audio issue you have experienced with your Razer Barracuda X.

  Answered by Razer Customer Support 3 years ago

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