Questions & Answers

Q: QuestionDoes it come with the pillow as advertised on every other site?

Asked 4 years ago by Ka.

• A:Answer Yes this version does come with the pillow. The X series does not so if you decide you want to save some money and not get the pillow or have the 4D armrests then go for the Enki X. But to answer the question yes you get it with this version.

  Answered 4 years ago by torgojonesVerified Purchase

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Q: QuestionWhat is the width of the seat?

Asked 4 years ago by Betchaann.

• A:Answer It has a 21” seat base.

  Answered 4 years ago by Razer Customer Support

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Q: QuestionWhy can't a person who is handicapped get this chair assembled and taken to 2nd floor of a home

Asked 4 years ago by rglmsgt.

• A:Answer I am a part of the BestBuy Total Rewards program, I really enjoy it and believe they do have a service for stuff like that, washers, dryers, tv mounting. It would be an extra cost to you, but I’ve found there are many additional benefits to it that made it worth it to me. I really enjoy my chair, hope you can get some help!

  Answered 4 years ago by Troy

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Q: QuestionAre the arms removable?

Asked 3 years ago by colin.

• A:Answer Yes, 3 bolts each armrest.

  Answered 3 years ago by RonGVerified Purchase

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Q: Questionwhat tools do i need to put this together

Asked 4 years ago by mustget.

This question was asked about the related product: Razer - Enki Gaming Chair for All-Day Comfort - Quartz

• A:Answer It comes with what you need.

  Answered 3 years ago by Cowboys

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Q: QuestionWhen adjusted to the narrowest setting, what is the outside distance from one armrest to the other? Total width of armrests.

Asked 2 years ago by Fred.

Q: QuestionDoes this have different angles of seating that locks in?

Asked 3 years ago by Jerry.

• A:Answer Yes there are several different angles to lock in the backrest of the seat. It will lay almost completely flat as well.

  Answered 2 years ago by Willowdale

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Q: Questionwhat is the max height

Asked 4 years ago by Samwisethegeek.

• A:Answer 55 inches

  Answered 3 years ago by CowboysVerified Purchase

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Q: QuestionWould anyone know the exact specs of the chair? Such as circumference of wheels, height, etc.?

Asked 4 years ago by Chelle76.

• A:Answer The max height is 23 inches from the floor to top of the seat cushion where you would sit. If you also need the wideness of the seat cushion it is 21-1/4" wide at the front of the seat cushin and as it goes towards the back rest cushion it reduces to 17-1/2 amd then length of the seat cushion is 19" long from front to back. The back rest is 20" wide and its 34 inches tall. The width of the chair with the armrest fully extended outwards is also 20 inches wide i would consider this the Gut or stomach space you have when seated on the chair. The wheels are 2-1/4" wide or round. I hope this helps.

  Answered 4 years ago by MrRuiz1983

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Q: QuestionIs this used or brand new? And if it is brand new where does the company buy these from?

Asked 3 years ago by Compendium.

• A:Answer Brand new, it was shipped from Razer to Best Buy and they had it in stock. I bought in January and the production date for my chair was November 2024

  Answered 1 year ago by Brent

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Q: QuestionWhat is the height from floor to the top of the seat?

Asked 4 years ago by H1GGi.

• A:Answer Just adding to original answer: 545 mm = 21.4566929134 inches. So, about 21 1/2".

  Answered 4 years ago by Anonymous

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